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    • REPORT
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    • 1/23/2017
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    • 20161227-FCA8F-2147408851
    Incident Description: Our dehumidifier has been recalled. We knew nothing about this until the WTHR News. No incident has occurred yet.
    Business Comments:
    (1/6/2017) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 1/19/2017
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    • 20161226-63490-2147408910
    Incident Description: My SoleusAir dehumidifier started smoking today. I was alerted by the smoke detector. I checked the for recalls and found out my dehumidifier was on the recall list. Model GM-DEH-451.
    Business Comments:
    (1/6/2017) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 7/5/2016
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    • 20160602-C31E8-2147418098
    Incident Description: We own a Soleus Air Dehumidifier Model #SG-DEH-45-1A. It overheated and started smoking. The plastic was melting and we experienced extremely strong fume as well as burning smells. I am not sure if it was on fire but there was a thick haze in the room.
    Business Comments:
    (6/21/2016) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 6/15/2016
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    • 20160523-537D5-2147419361
    Incident Description: Smelled a burning or hot smell in my house. Went down in my basement and found my dehumidifier scorching hot. The compressor part of the unit was running continuously but the fan part of the unit was not running causing it to get extremely hot. I tried to ... (More)
    Business Comments:
    (6/2/2016) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 12/9/2015
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    • 20151002-206B8-1521503
    Incident Description: Caller stated that he is experiencing the same problem as recall# 14-179. Hazard:The dehumidifiers can overheat, smoke and catch fire, posing fire and burn hazards to consumers. Caller stated that he entered the basement and it smelled like the room was ... (More)
    • REPORT
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    • 10/16/2015
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    • 20150923-8A503-2147428118
    Incident Description: I was running the Soleus Air dehumidifier Model # GL-DEH-70EIP-6 in my basement to lower the humidity level. About 6 months ago the pump stopped working, so I went down today to see if the water needed to be emptied from the unit, and something smelled "hot". ... (More)
    Business Comments:
    (10/9/2015) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 6/29/2015
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    • 20150603-FF97A-2147432384
    Incident Description: Early on a Sunday morning we were awakened by the overwhelming odor of something burning. After searching the house we found the Soleus air dehumidifier powered by Gree model # SG-DEH-45-1 belching smoke. We immediately pulled the plug. Had we not been home, ... (More)
    Business Comments:
    (6/15/2015) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 6/24/2015
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    • 20150602-D6344-2147432409
    Incident Description: A Soleus Air dehumidifier overheated causing the plastic bottom of the unit to deform and discolor the carpet in my basement (I will try to attach pictures). I was very lucky that I went to check the water collection bucket or the dehumidifier could have ... (More)
    Business Comments:
    (6/12/2015) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 6/24/2014
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    • 20140529-D4291-2147444102
    Incident Description: Dehumidifier was in regular use in the basement, set at a humidity level and allowed to turn on and regulate as needed. Last month I smelled a burning plastic/rubber smell and traced it to the dehumidifier which was smoking slightly and smelling badly. It was ... (More)
    Business Comments:
    (6/12/2014) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
    • REPORT
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    • 6/24/2014
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    • 20140602-6A42E-2147444022
    Incident Description: The dehumidifier that we have has been freezing over in the back next to the air filter. We would cut off the unit and defrost and restart, but it still continues. We have the filter clean. We have defrosted the unit a total of 4 times. We have checked on the ... (More)
    Business Comments:
    (6/12/2014) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)

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