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    • REPORT
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    • 11/26/2013
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    • 20131104-ADBF4-2147450246
    Incident Description: I have a Soleus dehumidifier that started overheating badly as if it was going to catch on fire. We unplugged it before anything happened, and it smelled like burned electronics. The unit was extremely hot to the touch. Our model number is not on the recall ... (More)
    Business Comments:
    (11/15/2013) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier overheating and/or fire very seriously. However, Gree has seen no evidence to support a claim that any Soleus Air dehumidifier manufactured by Gree in 2013 poses a fire ... (More)
    • REPORT
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    • 11/19/2013
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    • 20131026-BC507-2147450513
    Incident Description: We purchased a Soleus dehumidifier approximately 1 to 2 years ago. The dehumidifier started smelling like it was getting hot then it had a electrical arc and started smoking. My husband got the unit to the putside door when it bursted into flames. He got it ... (More)
    Business Comments:
    (7/17/2014) The customer stated that they are aware that the unit was on recall. I am assuming that they have registered for the recall and followed the recall center instructions to obtain their refund.
    (11/15/2013) Gree Electric Appliances, Inc. of Zhuhai (“Gree”) takes all reports of dehumidifier incidents very seriously and encourages all consumers to comply with the terms of the recall notice available at ... (More)
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