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    • REPORT
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    • 8/17/2018
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    • 20180526-BA9B9-2147387732
    Incident Description: I have had a new Kenmore Mod# 110.75132412, S#M72414798.Natural gas dryer. I converted to LP gas working great for 9 months.Then it started blowing fire into the drum, smoking up the drum and my clothing. You could see the fire coming into the drum while ... (More)
    Business Comments:
    (8/3/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 7/19/2018
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    • 20180626-838F2-2147387161
    Incident Description: Sears Kenmore Vacuum Cleaner Lower Extension Wand, Part #KC99PEEJZV06, Power Ribbon was pinched/crimped during lower wand extension and retraction. Power ribbon bare wire exposed and shorted against aluminum tube. Only luck prevented my wife from receiving an ... (More)
    Business Comments:
    (7/5/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/5/2018
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    • 20170925-66F3F-2147397217
    Incident Description: I purchased a Sears Kenmore Elite Gas Dryer in November 2007. I recently began to smell natural gas emitting from around the dryer and called Alabama Gas Company. Their service technician arrived and checked the dryer for a natural gas leak and found that in ... (More)
    Business Comments:
    (1/19/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 10/6/2015
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    • 20150908-1F1B8-2147428622
    Incident Description: Sears Kenmore model 110.28002011. Same problem as the recall that occurred on 12/18/2012. Recall number: 13-073 Same violent shaking this is the exact same circumstances that occurred during the recall as report in recall # 13-073 washer purchased new in Jan ... (More)
    Business Comments:
    (9/22/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/19/2015
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    • 20150126-A7F0A-2147436072
    Incident Description: My Sears Kenmore Elite front load washer, model # 796 40512900, bought new in 2010, imploded during a normal wash cycle. The inside of the front door is a shaped glass piece, which shattered into the interior of the machine with thousands of glass fragments ... (More)
    Business Comments:
    (2/3/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/19/2013
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    • 20130919-4D429-1355882
    Incident Description: The caller stated that there was an odor and she saw black smoke coming from the basement. She discovered that the dehumidifier had overheated and melted the electrical cord. The unit was only plugged in for approximately 30 mins. She unplugged it to prevent ... (More)
    Business Comments:
    (11/4/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/19/2013
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    • 20130720-DD8D7-2147453996
    Incident Description: I purchased a 50 pint Sears Kenmore Dehumidifier in 2008 and in 2010 it tripped the circuit breaker. This was a dedicated circuit for the sump pump with GFI protection. I found this when I went to the basement to do laundry and the air was musty and the sump ... (More)
    Business Comments:
    (7/29/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/14/2013
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    • 20121210-6A622-2147461182
    Incident Description: Kenmore Electric Dryer model #417.64182300 Two of these dryers have caught fire: 12/23/10 & 11/26/12 during use. The fire appears to originate in the drum area and spread to the exhaust.
    Business Comments:
    (12/28/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/19/2012
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    • 20120827-6E7D6-2147464351
    Incident Description: I HAVE A SEARS KENMORE DEHUMIDIFIER MODEL 580.54501400 PURCHASED MAY 26, 2004 FOR $159.99 FROM THE LOCAL SEARS. I CONSTANTLY MONITOR THE HUMIDITY IN MY BASEMENT. LAST WINTER, THE UNIT DID NOT SEEM TO WORK PLUS IT DID SEEM TO BE QUITE HOT ON TOP. I THOUGHT THE ... (More)
    Business Comments:
    (9/5/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/12/2012
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    • 20120521-405D4-2147467396
    Incident Description: I have a Kenmore canister vacuum with carpet attachment C50XDDY0B047. I have recently noticed that the short cord which brings power from the wand to the carpet attachment has frayed. The cord bends over a sharp corner of the attachment, and also moves across ... (More)
    Business Comments:
    (5/29/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

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