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    • REPORT
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    • 6/5/2018
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    • 20180208-73F32-2147393050
    Incident Description: We (Madison Fire Dept) responded to the above location for a fire alarm activation. Upon arrival we were met by a maid on site who stated she was using a clothing iron that malfunctioned and began to burn up. The iron was briefly left on the ironing board and ... (More)
    Product: Clothing Irons (277)
    Product Description: Rowenta clothing iron, model DZ-1700
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (5/21/2018) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 5/23/2018
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    • 20180126-9BCAC-2147393360
    Incident Description: When finished ironing my wife set the iron up vertically assuming the automatic shut-off feature of the iron would self-activate. Not long after leaving the room she heard the smoke alarm in the adjacent hallway go off. Returning to the room in which the iron ... (More)
    Product: Clothing Irons (277)
    Product Description: Rowenta powerglide INOX steam iron
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (5/2/2018) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 4/13/2018
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    • 20171212-4DF16-2147394662
    Incident Description: My Rowenta iron caught fire today! I subsequently looked online and found a zillion complaints congruent to my exact situation. Please google "Rowenta iron caught fire."
    Product: Clothing Irons (277)
    Product Description: Rowenta iron
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (3/23/2018) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 4/2/2018
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    • 20171229-1FF8A-2147394198
    Incident Description: Rowenta Clothes Iron Model DW4060120V 50-60Hz 1700W This is an approximately a 2 year old clothes iron used daily. On the 22nd of December 2017 it was used as usual in the morning by turning the selector knob all the way to the right on high steam setting for ... (More)
    Product: Clothing Irons (277)
    Product Description: Rowenta DW4060 Electric Iron. Stainless steel plate, white and blue plastic housing with white AC power cord.
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (3/16/2018) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 12/1/2017
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    • 20171108-D6852-1711485
    Incident Description: I have owned over the years 2 Cloths steamers. A Rowenta, and a [REDACTED] They both overheat after 10 to 15 minutes of use. The Rowenta actually melted the bottom of the casing. The [REDACTED]can not be left on for more than 5 to 10 minutes at a time with ... (More)
    Product: Clothes Steamers (255)
    Product Description: Rowenta Clothes Steamer
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (11/20/2017) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 9/11/2017
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    • 20170629-264DA-1675261
    Incident Description: 26 April 2017 To Whom It May Concern: Please find enclosed, for your careful consideration and inspection, one Rowenta iron model# DZ5080, Ser# 0908. As you can see, by the enclosed photo's, my wife suffered burns because of your defective product. The burns, ... (More)
    Product: Clothing Irons (277)
    Product Description: Clothing iron
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (8/25/2017) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 7/7/2017
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    • 20170510-92F20-1662368
    Incident Description: (05/10/2017) The consumer stated that she had just started to use the iron. The iron was on the steam setting. The area where the cord goes into the iron burst into flames. When the consumer unplugged the iron, the flames went out. The consumer stated that ... (More)
    Product: Clothing Irons (277)
    Product Description: Iron
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (6/22/2017) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 11/8/2016
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    • 20161017-D9FD7-2147411930
    Incident Description: Rowenta Iron 1700W max, model DZ5065 used for long time, caught fire. Plugged iron in, set to silk, started on fire within few minutes before being used. Unplugged the iron and thru it outside.
    Product: Clothing Irons (277)
    Product Description: Clothing steam iron
    Injury Info: Unspecified
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (10/26/2016) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 10/28/2016
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    • 20161005-6B5BB-2147412306
    Incident Description: iron caught on fire. filled house with smoke
    Product: Clothing Irons (277)
    Product Description: rowenta auto shut off steam iron
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (10/17/2016) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 4/6/2016
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    • 20160315-9AA63-2147420902
    Incident Description: Rowenta Effective Model DX1700 clothing iron I ironed for 5 minutes then left the iron turned on in the upright position on the ironing board. It was not touching any object. Fifteen minutes later something inside the iron began to burn and emitted a strong ... (More)
    Product: Clothing Irons (277)
    Product Description: Clothing Iron - Rowenta Effective -
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (3/25/2016) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.