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    • REPORT
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    • 11/15/2012
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    • 20120926-CEFAD-1274538
    Incident Description: (9/20/2012) The consumer stated that his wife was using a clothes steamer for approximately 30 minutes. The consumer then noticed a flame that was approximately 5 to 8" high near the base of the unit where the plug connects to. The consumer received a minor ... (More)
    Product: Clothes Steamers (255)
    Product Description: Stainless Steel Steamer
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (10/31/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 9/18/2012
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    • 20120820-D48BD-2147464561
    Incident Description: the iron has a gap between the soleplate and the body of the iron. A belt loop from a pair of pants became entangled and I was burned trying to extricate it.
    Product: Clothing Irons (277)
    Product Description: rowenta clothing iron
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (9/4/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 8/24/2012
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    • 20120725-AFE7C-2147465376
    Incident Description: While doing routine ironing, the Rowenta powerguide 2, Model DM253, iron started smoking then caught fire inside the iron. We unplugged the iron and stuck it in a sink full of water. The smell was horrible, but fortunately no one and nothing was hurt.
    Product: Clothing Irons (277)
    Product Description: Rowenta steam iron model DM 253, the powerglide 2.
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (8/10/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 6/27/2012
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    • 20120605-6C3A7-2147466910
    Incident Description: Rowenta Electric Iron model#DX8906 made in Germany. While unit was in use it sparked, flamed, fizzled and smoked. Glad no one or thing was hurt by this dangerous condition.
    Product: Clothing Irons (277)
    Product Description: Rowenta Iron Model #DX8906
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (6/13/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 6/7/2012
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    • 20120516-99918-2147467563
    Incident Description: Product: Rowenta DX-8800 Clothes Iron. Iron cought fire at power cord entry point. Smoke and flames burning cord's protective gromet. There was no stress on cord - iron just sitting there plugged in. Cursory (non tear-down) inspection of Iron and Cord show ... (More)
    Product: Clothing Irons (277)
    Product Description: Rowenta Professional Clothes Steam Iron Model DX-8800
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (5/23/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 5/23/2012
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    • 20120501-DBBFD-2147467953
    Incident Description: My Rowenta hand iron caught fire while I was ironing. The small electrical fire appeared to be caused by a faulty cord near the handle. My hand was injured during this incident.
    Product: Clothing Irons (277)
    Product Description: Rowenta Hand Iron/Steamer approx: 8"long X 4.5" tall; white with gray lettering
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (5/10/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 5/14/2012
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    • 20120420-CC7CB-2147468247
    Incident Description: [REDACTED] March 8, 2012 [REDACTED] Attention: Customer Service I am returning a Rowenta Actisteam DZ2060/1700W iron I purchased 2 years ago. I was satisfied with the iron’s performance until recently when the electrical cord burned at the base of the handle. ... (More)
    Product: Clothing Irons (277)
    Product Description: Rowenta Actisteam DZ2060/1700W iron
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (5/1/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 2/21/2012
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    • 20120128-6C1A0-2147470860
    Incident Description: Was just ironing when I smelled something funny and after looking around could not figure out why I smelled burning plastic. I returned to the ironing board to see small sparks shooting out of the cord of my Rowenta Professional steam iron. model DM 890. ... (More)
    Product: Clothing Irons (277)
    Product Description: rowenta steam iron model DM 890
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (2/6/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 2/7/2012
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    • 20120109-78C4A-2147471512
    Incident Description: Rowenta Professional Iron burst into flames.
    Product: Clothing Irons (277)
    Product Description: Rowenta Professional Iron
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (1/18/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 1/30/2012
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    • 20120106-C3A69-2147471599
    Incident Description: Was using my Rowenta PowerGlide 2 Steam Iron on low heat when it caught fire. Flames burst out of the joint between the cord and the iron. Luckily I was standing right there to put the fire out but could have been very dangerous
    Product: Clothing Irons (277)
    Product Description: Steam Iron
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (1/17/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)

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