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    • REPORT
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    • 4/2/2018
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    • 20171229-1FF8A-2147394198
    Incident Description: Rowenta Clothes Iron Model DW4060120V 50-60Hz 1700W This is an approximately a 2 year old clothes iron used daily. On the 22nd of December 2017 it was used as usual in the morning by turning the selector knob all the way to the right on high steam setting for ... (More)
    Business Comments:
    (3/16/2018) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 11/21/2014
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    • 20141027-B7A5A-2147439583
    Incident Description: I just purchased this iron. While using the Rowenta Effective iron, I received shocks to my right hand while holding the handle. This continued while I was using it. I used the product per instructions.
    Business Comments:
    (11/4/2014) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 11/14/2013
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    • 20130923-44FCE-1357453
    Incident Description: The consumer stated that she was using her steam iron for approximately 30 minutes and she saw a flame being emitted from the cord. The consumer stated that she immediately unplugged the iron from the electrical outlet and the flame immediately went out. The ... (More)
    Business Comments:
    (10/30/2013) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
    • |
    • 9/18/2012
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    • 20120820-D48BD-2147464561
    Incident Description: the iron has a gap between the soleplate and the body of the iron. A belt loop from a pair of pants became entangled and I was burned trying to extricate it.
    Business Comments:
    (9/4/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
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