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    • REPORT
    • |
    • 8/24/2012
    • |
    • 20120725-AFE7C-2147465376
    Incident Description: While doing routine ironing, the Rowenta powerguide 2, Model DM253, iron started smoking then caught fire inside the iron. We unplugged the iron and stuck it in a sink full of water. The smell was horrible, but fortunately no one and nothing was hurt.
    Business Comments:
    (8/10/2012) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
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