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    • REPORT
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    • 6/25/2014
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    • 20140524-C49A2-2147444244
    Incident Description: I was ironing for about an hour when I started to smell burnt plastic. I look all over the iron and could find nothing. Finally when I tried to move the irons steam base I found that the base unit was stuck to the carpet it was laying on. I unplugged it and ... (More)
    Business Comments:
    (6/11/2014) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
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    • 10/30/2013
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    • 20130915-EF944-2147451899
    Incident Description: Purchased Rowenta clothes iron model DM 890, serial number 4106 approximately 5-7 years ago. Iron is equipped with a plastic ball-and-socket type swivel strain relief for the electrical cord. Iron started operating intermittently over the past year and ... (More)
    Business Comments:
    (9/30/2013) Groupe SEB USA, as the parent company of the Rowenta brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-769-3682 or contact us through our ... (More)
    • REPORT
    • |
    • 11/29/2012
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    • 20120927-AAC67-1275299
    Incident Description: The caller stated that she was using the iron for approximately 5 mins, there was a sizzling noise and then there were flames erupting from both sides of the iron and near the electrical cord. The flames were at least 12 inches long, she immediately unplugged ... (More)
    • REPORT
    • |
    • 4/15/2011
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    • 20110327-DAD3E-2147480854
    Incident Description: while using, the electric cord shorted and sparks flew onto the article being ironed and burned 4 small holes in the fabric.
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