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    • REPORT
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    • 2/12/2016
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    • 20160115-4F007-2147424647
    Incident Description: In December 2015, I Purchased a KRUPS Espresso Coffee Maker Model / Type XP100, REF: XP100050 / 1P0-4513. I have owned and operated other brands of steam type Espresso Coffee Makers for over 25 years. In March of 2015, I unpacked the KRUPS and put it into ... (More)
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: KRUPS USA KRUPS Espresso Coffee Maker Model / Type XP1000 REF: XP100050 / 1P0-4513
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (1/28/2016) Groupe SEB USA, as the parent company of the Krups brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-526-5377 or contact us through our ... (More)
    • REPORT
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    • 1/21/2015
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    • 20141228-60F48-2147437335
    Incident Description: We started our Krups drip coffee maker (KM406) and after a very short time, it started to smoke and on the side began to flame. We were able to pull out the plug and douse it with water,
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: KRUPS drip coffee maker
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (1/6/2015) Groupe SEB USA, as the parent company of the Krups brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-526-5377 or contact us through our ... (More)
    • REPORT
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    • 1/15/2013
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    • 20121031-28F94-1281242
    Incident Description: The consumer stated that she turned on the toaster oven and it immediately sparked and a small fire started on the electrical components of the toaster located on the back of the inside of the toaster. The consumer stated that she immediately unplugged the ... (More)
    Product: Electric Counter-top Ovens, Broilers or Toaster Ovens (216)
    Product Description: Toaster oven 120 vaults 60hz 1600 watts
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    • REPORT
    • |
    • 5/4/2012
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    • 20120402-6A13A-1241119
    Incident Description: The consumer stated that her coffee & espresso maker hasn’t been working properly since she purchased it. The consumer turned on the coffee maker and she managed to make the coffee with no interruptions. Then the consumer tried to steam milk and it would not ... (More)
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: coffee and espresso maker, also steams milk
    Injury Info: Injury, First Aid Received by Non-Medical Professional
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (4/24/2012) Groupe SEB USA, as the parent company of the Krups brand, has received this notification. We value your feedback and will give priority to investigating your concerns. If you have not contacted us already, please call 800-526-5377 or contact us through our ... (More)
    • REPORT
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    • 10/4/2011
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    • 20110913-BE458-2147475378
    Incident Description: I have a Krups FMF5 coffee maker that is only a few weeks old. It was fine in the beginning, but then it started to turn on spontaneously. I would make a pot of coffee, the machine would turn off, but then a few minutes later it would start to heat up again ... (More)
    Product: Electric Coffee Makers or Teapots (217)
    Product Description: Krups FMF5 coffee maker. REF# FMF514/1P1 0211
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Groupe SEB USA
    Business Comments:
    (9/27/2011) The Krups product warranty provides for repairing or replacing a product. Krups generally takes the environmentally friendly approach of repairing products when possible. If the product is within 30 days of purchase, however, Krups will evaluate the product ... (More)
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