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    • RECALL
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    • 11/14/2019
    This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, ...
    • REPORT
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    • 11/27/2019
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    • 20191105-B086A-2147376738
    Incident Description: Keurig mini was used on our kitchen counter for the occasional coffee for guests. It leaked and spattered hot water sometimes, I put a glass tray to catch the water, trying to eliminate the mess. I did get hit in left eye with hot liquid about a month ago and ... (More)
    Business Comments:
    (11/25/2019) Keurig has reached out to the customer and asked for the return of the brewer in question to validate the production year. Based on the pictures provided by the customer, we believe it to be the same model which was in the previous Recall in 2014, however ... (More)
    • REPORT
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    • 8/28/2019
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    • 20190801-57435-2147379512
    Incident Description: My Keurig coffee maker Model 2.0 Ser # 301 4200 0540770. The grounding pin on the power cord set pulled out in the electrical receptacle when disconnecting leaving the coffee maker without a ground connection. It retains the hot and neutral connections. This ... (More)
    Business Comments:
    (8/26/2019) Keurig’s investigation confirmed that the power cord in question had the UL and CSA marking, which are the proof of meeting the highest industrial safety standards. The brewer was manufactured in August 2014 and there has been no safety concern ... (More)
    • REPORT
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    • 8/21/2019
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    • 20190716-AD7D8-2147379846
    Incident Description: I was using my Keurig b31 like normal . This time it spewed Water everywhere and then made a huge popping sound. Started smelling like something was burning. The inside was smoking and stinking. I unplugged it waited hour plugged it back in and now it does ... (More)
    Business Comments:
    (8/20/2019) The brewer S/N was corrected as 31.2000.0152418, which was subject to a previous Recall in 2014. Keurig has reached out to the customer offering a replacement brewer upon the brewer's returned to Keurig, and advised the customer on proper maintenance routine ... (More)
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