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    • REPORT
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    • 5/29/2019
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    • 20190506-B4CF2-2147381179
    Incident Description: At approximately 11:35pm on May 4, 2019, I was awaken to a loud crashing noise, followed by a crackling sound. I followed the crackling sound to my laundry room and found the lid to my washer had spontaneously shattered. We had the lid up because we had been ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: White, top loading high efficiency low water washer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    • REPORT
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    • 1/20/2016
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    • 20151208-F9FD6-1537070
    Incident Description: (12/07/2015) The consumer stated that the washer was in the rinse/spin cycle. He heard a noise coming from the product. He went to see what the noise was but the noise had stopped. There was four minutes left on the cycle. The consumer looked through the ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: front loading washer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/5/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/27/2013
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    • 20130808-19312-1346853
    Incident Description: The consumer stated that she was using her top loading washing machine and when it was on the spin cycle it started to shake excessively and move from where it was located. The consumer stated that she hit the “stop” button to turn it off. The consumer stated ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: top loading washing machine
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/13/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/27/2013
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    • 20130806-D442A-2147453386
    Incident Description: **this is an identical incident that I reported in July of 2009** I have a copy of that report Heating element wire failed, causing a short circuit. There is no apparent safety device to cut 240v power to unit, subsequently the whole unit became live. Victim ... (More)
    Product: Electric Clothes Dryers Without Washers (106)
    Product Description: Kenmore Elite HE5 electric clothes dryer. 240v red cabinet color.
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/13/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 5/6/2013
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    • 20130412-D7AAF-2147457022
    Incident Description: my wife was washing some clothes when she heard a loud noise coming from the washroom she went to check and the washer was shaking and moving all over the floor. she tried to hold the washer from pulling the supply lines and the electrical cord from the ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: Top load Kenmore elite washer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/22/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/6/2012
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    • 20121015-3E479-2147462853
    Incident Description: Kenmore Elite Oasis Electric Dryer caught fire and cloths burnt inside of dryer.... No lent and pipes are clean. fire was in the drum... had a service recall on washer and they replaced a board on the dryer for potential problems in the board. about 2 years ... (More)
    Product: Electric Clothes Dryers Without Washers (106)
    Product Description: White Kenmore Elite Electric Dryer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/23/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/18/2011
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    • 20110925-25506-2147474978
    Incident Description: Today, I noticed the smell of smoke in my house, and I traced it down to my basement. When I entered my basement, I found it heavily engulfed in smoke. I was able to trace the smoke back to our dehumidifier, which we purchased from Sears approximately 2 years ... (More)
    Product: Dehumidifiers (306)
    Product Description: Kenmore Elite Dehumidifier Model Number 42-99701
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/4/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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