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    • REPORT
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    • 9/27/2013
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    • 20130808-19312-1346853
    Incident Description: The consumer stated that she was using her top loading washing machine and when it was on the spin cycle it started to shake excessively and move from where it was located. The consumer stated that she hit the “stop” button to turn it off. The consumer stated ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: top loading washing machine
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/13/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/27/2013
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    • 20130806-D442A-2147453386
    Incident Description: **this is an identical incident that I reported in July of 2009** I have a copy of that report Heating element wire failed, causing a short circuit. There is no apparent safety device to cut 240v power to unit, subsequently the whole unit became live. Victim ... (More)
    Product: Electric Clothes Dryers Without Washers (106)
    Product Description: Kenmore Elite HE5 electric clothes dryer. 240v red cabinet color.
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/13/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 5/6/2013
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    • 20130412-D7AAF-2147457022
    Incident Description: my wife was washing some clothes when she heard a loud noise coming from the washroom she went to check and the washer was shaking and moving all over the floor. she tried to hold the washer from pulling the supply lines and the electrical cord from the ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: Top load Kenmore elite washer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/22/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/21/2013
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    • 20130130-1F955-2147459300
    Incident Description: I was cooking a slow cook dinner on my sears elite electric range. The temperature was the lowest setting but it went to high. Unfortunately I wasn't home and came back to a pot boiling over and a mess on the cooktop. Luckily I got home before a fire started. ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Elite Electric glasstop range model number 79097473803 serial no. VF92538054
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (2/6/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/22/2013
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    • 20121217-07212-2147460992
    Incident Description: I have a two year old Kenmore Elite oven/range in which the oven racks fall, causing hot foods and liquids to fall and splash. It appears that the oven walls/liner have bowed, causing the racks to have insufficient support. Two members of our household have ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Elite Electric Slide In Range
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/7/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    (1/7/2013) LG manufactures this range to meet or exceed all relevant standards including UL858. LG’s state of the art quality system meets the LG(66)-C-9026 quality standard. Our process not only rigorously tests to insure the quality of product leaving our factory, but ... (More)
    • REPORT
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    • 12/7/2012
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    • 20121104-EF8DB-2147462230
    Incident Description: Lights inside the refrigerator no longer go off when the door is closed. The heat from the bulbs melted the plastic housing around the bulbs and the bulb sockets are scorched black. Luckily we noticed the problem this morning before leaving for the day and ... (More)
    Product: Refrigerators (276)
    Product Description: French door refrigerator/bottom freezer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (11/23/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/6/2012
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    • 20121015-3E479-2147462853
    Incident Description: Kenmore Elite Oasis Electric Dryer caught fire and cloths burnt inside of dryer.... No lent and pipes are clean. fire was in the drum... had a service recall on washer and they replaced a board on the dryer for potential problems in the board. about 2 years ... (More)
    Product: Electric Clothes Dryers Without Washers (106)
    Product Description: White Kenmore Elite Electric Dryer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/23/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/2/2012
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    • 20121014-B09B6-2147462870
    Incident Description: I have a Kenmore Elite Range Model number 7909664**** that has almost burned my house down twice now. This unit does not seem to be in past recalls, but I have seen MANY of the same issues by other consumers reported online. First there have been problems ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Elite Range
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/19/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/16/2012
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    • 20120923-D0BF9-2147463495
    Incident Description: I own a Kenmore Elite refrigerator, model 795.77553600, manufactured in February 2007 by LG. IT IS A FIRE HAZARD! The PCB has gone bad and the refrigerator light stays on even when the door is closed. When I discovered this, the light housing was melted and ... (More)
    Product: Refrigerators (276)
    Product Description: Kenmore Elite Trio 25' stainless steel refrigerator, model 795.7553600, serial number 702KR00613, manufactured February 2007 by LG
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/1/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    (10/2/2012) LG manufactures this refrigerator to meet or exceed all relevant standards including UL250. LG’s state of the art quality system meets the LG(61)-F0-4047 quality standard. Our process not only rigorously tests to insure the quality of product leaving our ... (More)
    • REPORT
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    • 9/21/2012
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    • 20120829-78FC9-2147464255
    Incident Description: Dishwasher was running for about 20 to 30 minutes when it began spewing smoke from the door. We opened the door and the dishwasher continued o run, ignoring all button presses. We ran to the box and turned off the breaker. The entire floor was filled with a ... (More)
    Product: Dishwashers (214)
    Product Description: Stainless steel built-in dishwasher
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/7/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.