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    • REPORT
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    • 1/20/2016
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    • 20151208-F9FD6-1537070
    Incident Description: (12/07/2015) The consumer stated that the washer was in the rinse/spin cycle. He heard a noise coming from the product. He went to see what the noise was but the noise had stopped. There was four minutes left on the cycle. The consumer looked through the ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: front loading washer
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/5/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/20/2016
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    • 20151224-1A2B2-2147425522
    Incident Description: For the third time our Kenmore Elite Oven has had the outer glass blow out across the kitchen floor when it was either on or recently had been used. The first time this occurred was in March of 2014, then again in February 2015 and now yesterday December ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Kenmore Elite, stainless steel, oven and stove combination.
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/5/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 1/4/2016
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    • 20151209-7D063-2147425971
    Incident Description: Had my gravy on low as I always do, jumped in the shower, when I came out of the shower I could smell burning. I thought I had a brain fart and hit high on my stove top instead of low. I tried to lower the temp and nothing happened. I tried turning the stove ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Elite Glass top range, black
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/17/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/13/2015
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    • 20150918-9AF6B-2147428274
    Incident Description: The middle shelf does fit correctly, keeps dropping/ falling. Cooking dinner and placed a Pyrex 9x12 casserole dish on shelf and shelf and dish fell to bottom of the oven. Just burnt hand and forearm in areas as I tried to lift all out on the racks, luckily ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore elite electric slide in range
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/28/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 7/6/2015
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    • 20150611-0F8D8-2147431178
    Incident Description: I was preheating the top oven of my dual gas oven - the lower oven was already cooking just fine. As the upper oven was preheating I smelled and noticed smoke. When I opened the oven door a huge flame (jumping out from the oven at least 10 to 12 inches and ... (More)
    Product: Gas Ranges or Ovens (279)
    Product Description: Gas range - dual oven
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (6/22/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 3/30/2015
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    • 20150306-71FBB-2147434797
    Incident Description: I have a kenmore elite refrigerator. My daughter smelt something burning in the refrigerator. I looked in there and Saw everything under the light bulbs melted. Also the food that was exposed was singed. My medicine that was supposed to be kept refrigerated ... (More)
    Product: Refrigerators (276)
    Product Description: Stainless steel bottom freezer.
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/16/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/8/2014
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    • 20141027-32776-1436601
    Incident Description: The consumer would like to file a report against her product because she feels it poses both a safety and fire hazard. 10/11/2014 The consumer woke up in the morning and noticed the front, right burner on her range was turned on and fully engaged. Said burner ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: 5 burner electric range
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: ELECTROLUX/WHITE CONSOLIDATED
    • REPORT
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    • 10/3/2014
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    • 20140911-77BE5-2147441017
    Incident Description: Oven racks do not fit properly anymore due to oven walls warping. Burns can occur when Racks drop causing hot food to splash and spill.
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Sears kenmore elite range
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/19/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/17/2013
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    • 20131122-8445D-2147449674
    Incident Description: The top oven burner turned on when using the oven normally but it appeared to begin having temperature control problems. Oven was turned off using the control panel but the top oven burner continued to produce heat and appeared to work with no temperature ... (More)
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore Elite Electric Range/Oven Model white 30 inches solid surface top
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (12/3/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 11/6/2013
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    • 20130927-44AB5-2147451472
    Incident Description: Sears Kenmore Elite Ultra Wash dishwasher Model No. 665.16052400 Built in 9 year old dishwasher circuit board overheated and started fire on circuit board in control panel - burned through plastic box in which circuit board is located and then into plastic ... (More)
    Product: Dishwashers (214)
    Product Description: Sears Kenmore Elite Model 166.16052400
    Injury Info: Injury, No First Aid or Medical Attention Received
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/23/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.