Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 10 of 15 results.

    • REPORT
    • |
    • 3/5/2018
    • |
    • 20170918-2A997-1696705
    Incident Description: The submitter said she removed a glass shelf from the refrigerator and she was walking towards the counter when it shattered into small pieces. The submitter said the pieces of glass went about 15-20 ft. through the whole dining room and kitchen. At this time ... (More)
    Product: Refrigerators (276)
    Product Description: refrigerator
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (2/16/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 4/28/2017
    • |
    • 20170219-882E4-2147406960
    Incident Description: We own the Kenmore elite refrigerator model #: 795.77553600. We purchased it new from sears in 2005/2006. One day I noticed a burning smell... it smelled like melting plastic or burning wires. It took me a day or two to place the smell. The refrigerator light ... (More)
    Product: Refrigerators (276)
    Product Description: Kenmore Elite Refrigerator
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/14/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 1/18/2017
    • |
    • 20161217-02443-2147409230
    Incident Description: My Kenmore Elite Dishwasher model number 665.16263402 caught on fire while we were sleeping. We were able to detect something was wrong and open the breaker in our home panel. Following simple online repair procedures I was hoping it was a fuse replacement; ... (More)
    Product: Dishwashers (214)
    Product Description: Kenmore Elite Dishwasher model number 665.16263402 caught on fire while we were sleeping. We were able to detect something was wrong and open the breaker in ... (More)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/3/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 11/4/2016
    • |
    • 20160920-02416-1595359
    Incident Description: (09/19/2016) The consumer stated that had put a load of clothes in she washer. About three hours later, the consumer she walked out in the garage (where the product is located) and saw that the washer was turned around backwards. The top of the washer was on ... (More)
    Product: Washing Machines, Other or Not Specified (140)
    Product Description: top loading washer
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (10/21/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 5/15/2015
    • |
    • 20150413-FA537-1478544
    Incident Description: Caller stated that his spouse turned on Dishwasher and the unit started smoking. The circuit breaker was used to switch off the power. He stated that when he returned home he switched the circuit breaker back on and noticed that there was a popping noise and ... (More)
    Product: Dishwashers (214)
    Product Description: Dishwasher
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (5/4/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 3/20/2015
    • |
    • 20150225-0FBCF-2147435055
    Incident Description: I am sending this report regarding a very frightening situation that occurred last week with our Kenmore Elite Dishwasher (Model 665.16482300, Serial FR3406613), purchased in Sept 2004. We had loaded it and started it up and headed out to our son's band ... (More)
    Product: Dishwashers (214)
    Product Description: Kenmore Elite built in Dishwasher (white front panel)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (3/6/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 10/22/2013
    • |
    • 20130912-5F5E7-2147452030
    Incident Description: We have a Kenmore Elite, smooth cooktop oven. One of the burners turns on HIGH automatically without touching to turn on the burner. We also can't seem to turn it off when it automatically turns on. This is a big safety hazard and we have to leave the circuit ... (More)
    Product: Ranges or Ovens, Not Specified (281)
    Product Description: Kenmore Elite #790.46719600 (smooth top stove/oven)
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (9/20/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 9/12/2013
    • |
    • 20130820-A47DD-2147452856
    Incident Description: Kenmore Elite range with a glass cooktop. The center element on the 3 element burner comes on by itself. There is no pattern to the event hence it is upredicable. Locking out the cooktop does not prevent it from happening.
    Product: Electric Ranges or Ovens (Excl Counter-top Ovens) (278)
    Product Description: Kenmore range with glass cooktop, black in color, touchpad controls, self cleaning
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (8/28/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/22/2013
    • |
    • 20130331-7B228-2147457416
    Incident Description: My refrigerator interior lights stayed on all night even though the doors were closed. They generated so much heat the area around the bulbs turned brown and the light assembly came loose from the mounting brackets. If I had not discovered this problem I ... (More)
    Product: Refrigerators (276)
    Product Description: French Door Refrigerator
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (4/8/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 1/24/2013
    • |
    • 20121223-F2CD9-2147460730
    Incident Description: I was running my Kenmore elite Model: 665-15953000 when black smoke started pouring out of the control panel. I opened the door it didnt' stop so I threw the breaker. I looked up on line and similar models had been recalled for this problem but apparently not ... (More)
    Product: Dishwashers (214)
    Product Description: Kenmore Elite Dishwasher Model #665-15953000
    Injury Info: Incident, No Injury
    Manufacturer / Importer / Private Labeler: Sears Holdings Management Corporation
    Business Comments:
    (1/9/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.