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    • REPORT
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    • 10/20/2011
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    • 20110928-D8241-2147474876
    Incident Description: Kenmore Smooth Top Range, model: 790.96021405 & S/N: VF64041358, burner will stay on high and not turn off creating a safety hazard. This has happened numerous times and the last time I had to switch off the power. There is a recall for this issue on an ... (More)
    Business Comments:
    (10/5/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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