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    • REPORT
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    • 7/22/2016
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    • 20160629-A67A7-2147417393
    Front end washer has mold and mildew around rubber. My clothes have an odor and ...
    Incident Description: Front end washer has mold and mildew around rubber. My clothes have an odor and my allergies have gotten worse. My son has exczema and he has more breakouts
    Business Comments:
    (7/8/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 4/19/2016
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    • 20160209-57B83-1554313
    The consumer started having allergies due to her clothing but she was unaware ...
    Incident Description: The consumer started having allergies due to her clothing but she was unaware why as she had not been doing anything differently to her clothing. 12/15/2014 (Approximately) - The consumer indicates that she noticed the washing machine had accumulated mold in ... (More)
    Business Comments:
    (4/5/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 10/6/2014
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    • 20140913-C1442-2147440974
    After purchasing a front load washer from Sears a foul odor started coming from ...
    Incident Description: After purchasing a front load washer from Sears a foul odor started coming from the interior within 6 months despite meticulously following the manufacture suggested cleaning/maintenance schedule and keeping the door open when not in use. For another two ... (More)
    Business Comments:
    (9/22/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/21/2013
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    • 20121127-C01ED-1286871
    Caller is reporting her Dehumidifier that was being used in basement. Caller ...
    Incident Description: Caller is reporting her Dehumidifier that was being used in basement. Caller was upstairs crafting and smelled a burning odor, she opened her basement door and was met with a chemical smelling smoke. She ran downstairs, found that the smoke was coming from ... (More)
    Business Comments:
    (2/6/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/18/2011
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    • 20110727-EDF89-2147476792
    This letter addresses concerns that I have regarding a Kenmore Room Air ...
    Incident Description: This letter addresses concerns that I have regarding a Kenmore Room Air Conditioner Model No. 580.75151500 purchased from a Sears in Chicago on June 2009. After two years of using this air conditioner and experiencing some never previously experienced extreme ... (More)
    Business Comments:
    (8/4/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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