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    • REPORT
    • |
    • 10/4/2011
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    • 20110912-4E907-2147475417
    Incident Description: Light bulbs in refregerator compartmant do not go off and get very hot, melting and damaging surrounding plastic.
    Business Comments:
    (9/20/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 9/6/2011
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    • 20110815-28F85-2147476259
    Incident Description: Lights inside fridge would not go out with doors closed completely, which is impossible to know with the doors closed until it causes heat damage. Because of the duration and high heat, the light shield melted and fell inside the fridge. We unplugged the ... (More)
    Business Comments:
    (8/22/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 5/26/2011
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    • 20110412-6461D-1176092
    Incident Description: Consumer stated that she opened the refrigerator and there was an odor of burnt plastic, then she noticed the plastic housing around the bulb had fallen down and was scorched. The light bulb was removed but she is not sure what could have caused this ... (More)
    Business Comments:
    (5/12/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/8/2011
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    • 20110318-B5F1E-2147481254
    Incident Description: On 2/22/11 at 6pm our refrigerator interior lights failed to turn off with the doors closed. This melted the plastic around the light unit and scorched the light sockets. The control unit fell due to the melting and was too hot to touch. Food on the top shelf ... (More)
    Business Comments:
    (3/30/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505
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