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    • REPORT
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    • 10/28/2015
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    • 20150924-C12FF-2147428112
    Incident Description: Own a Kenmore Elite Oasis HE Canyon Capacity QuietPak9 washing machine. Displays error code UL on every wash cycle and violently shakes banging against our [REDACTED] dryer. Knocks down shelves and had to stop using. Religiously cleaned and flushed out lines ... (More)
    Business Comments:
    (10/14/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/10/2014
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    • 20140516-1D69C-2147444483
    Incident Description: I own a Kenmore dehumidifier, model # 580.53650200, serial # 301TA0311, 65 pints. It caught fire. This happened awhile ago. I saw the recall information on the TV. I was told my dehumidifier was not on the recall list and to call Sears. I called the number I ... (More)
    Business Comments:
    (5/27/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/9/2014
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    • 20140515-F29AF-2147444542
    Incident Description: I was using the Kenmore Progressive Vacuum as usual when, without any warning, flames shot out of the handle where it connects to the wand. I immediately unplugged the vacuum but the damage was done. The connectors (plugs) in the handle and wand were burned ... (More)
    Business Comments:
    (5/23/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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