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    • REPORT
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    • 10/28/2015
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    • 20150924-C12FF-2147428112
    Incident Description: Own a Kenmore Elite Oasis HE Canyon Capacity QuietPak9 washing machine. Displays error code UL on every wash cycle and violently shakes banging against our [REDACTED] dryer. Knocks down shelves and had to stop using. Religiously cleaned and flushed out lines ... (More)
    Business Comments:
    (10/14/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/10/2014
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    • 20140516-1D69C-2147444483
    Incident Description: I own a Kenmore dehumidifier, model # 580.53650200, serial # 301TA0311, 65 pints. It caught fire. This happened awhile ago. I saw the recall information on the TV. I was told my dehumidifier was not on the recall list and to call Sears. I called the number I ... (More)
    Business Comments:
    (5/27/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/9/2014
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    • 20140515-F29AF-2147444542
    Incident Description: I was using the Kenmore Progressive Vacuum as usual when, without any warning, flames shot out of the handle where it connects to the wand. I immediately unplugged the vacuum but the damage was done. The connectors (plugs) in the handle and wand were burned ... (More)
    Business Comments:
    (5/23/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/11/2012
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    • 20120809-12AB1-2147464931
    Incident Description: Kenmore Dehumidifier 580.5435.1500 got very hot started smelling burning checked the compressor which was too hot to touch. Turned off and removed from service
    Business Comments:
    (8/27/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 8/30/2012
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    • 20120802-F1524-2147465121
    Incident Description: I read about the dehumidier recall today and wanted to say that my dehumidier also gets extremely hot. Too hot to touch. I have the Kenmore 580.54701801 Serial number 903TAEJ15292.
    Business Comments:
    (8/16/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/14/2011
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    • 20110520-07EF5-2147478996
    Incident Description: I have a Kenmore gas dryer that is leaking gas. The utility company first discovered the problem when they fixed some gas leaks in pipes in the laundry room. At the time, they determined that the gas dryer was also leaking gas and that the connector hose had ... (More)
    Business Comments:
    (5/31/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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