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    • REPORT
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    • 11/22/2017
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    • 20170619-3B18C-1672549
    Incident Description: Consumer is reporting that the front load washer has developed black mold which has an overwhelming odor. This mold started about 2 years ago she has cleaned it thoroughly but the mold only returns. She believes breathing this can present a serious health ... (More)
    Business Comments:
    (11/7/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 1/15/2013
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    • 20121009-13678-1277860
    Incident Description: Caller purchased vacuum in 2004 and had no problems with it until Thursday, October 4th, 2012 when she was vacuuming and a spark then fire came from the bottom portion of the unit. When she saw fire she immediately unplugged the unit and then threw the ... (More)
    Business Comments:
    (12/31/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 3/13/2012
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    • 20120220-E9703-2147469993
    Incident Description: While using my Sears Kenmore Progressive Canister Vacuum I noticed that the handle seemed to feel warmer than usual and the beater brush kept stopping when I was doing the carpet. I had recently changed the belt so I knew it couldn't be that. In about 5 ... (More)
    Business Comments:
    (2/29/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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