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    • REPORT
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    • 1/31/2013
    • |
    • 20121229-86EB4-2147460512
    Incident Description: While standing at the backdoor, I saw a fire explosion in my dryer towards the top of the dryer. It did a fire like explosion there and then towards the front of the dryer door. The lights flicked and then smoke began pouring out of the dryer. My husband ... (More)
    Business Comments:
    (1/16/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 5/31/2011
    • |
    • 20110507-A2F74-2147479429
    Incident Description: Our kenmore dryer makes brown "burn marks" on our clothes. This happens very regularly and ruins much of our wardrobe. It also seems to be a possible fire hazard.
    Business Comments:
    (5/16/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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