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    • REPORT
    • |
    • 10/1/2013
    • |
    • 20130910-BEF04-2147452170
    Incident Description: Kenmore Vacuum model 116.27814. It started working intermittantly where the floor brush would start and stop upon closer examination I saw that the area where the floor brush connect to the wand has started to melt. This is the second Kenmore vacuum this has ... (More)
    Business Comments:
    (9/17/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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