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    • REPORT
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    • 8/22/2016
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    • 20160729-420C2-2147416479
    Incident Description: I own a Kenmore dryer Model No. 110-76962501, Serial No. MS2804698. It was working fine until last Monday, July 25, 2016 when I opened the door prior to the end of the cycle (something I frequently do). I went to grab a piece of clothing so it wouldn’t over ... (More)
    Business Comments:
    (8/8/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 7/23/2015
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    • 20150630-716C6-2147430675
    Incident Description: Kenmore Electric Clothes dryer, model #26-69822 . Start switch was pressed, sparks flew out of console and thick black smoke came out of console. Unit was 6 years old.
    Business Comments:
    (7/9/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 4/24/2014
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    • 20140226-C4163-1388726
    Incident Description: The consumer stated that her washer has bad mildew odor. The consumer has followed appropriate instructions to get rid of the odor but the odor is still present. The consumer also leaves the door open after use. The consumer stated that the drawer where ... (More)
    Business Comments:
    (4/10/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/2/2013
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    • 20131107-020A9-2147450128
    Incident Description: On 9/27/2013 the residential gas dryer had been used to dry two loads of clothing. The second load only consisted of a few shirts. The cycle was turned off manually because the shirts were dry. As the shirts were removed from the dryer a strange smell was ... (More)
    Business Comments:
    (11/15/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/26/2012
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    • 20120822-FBB0D-1267696
    Incident Description: Caller is reporting that today, August 22, his dryer was repaired after he was burned when trying to retrieve the clothes that had completed the drying cycle. He treated the burns himself He then noticed brown marks just inside the drum. He said that he valve ... (More)
    Business Comments:
    (10/12/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/2/2012
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    • 20120803-3BC24-1263847
    Incident Description: (6/2012) The dehumidifier emitted smoke during use. The smoke resembled an electrical odor. The consumer searched his home and was able to identify that his dehumidifier was causing the problem. The consumer immediately turned it off and unplugged it from the ... (More)
    Business Comments:
    (9/18/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 7/5/2012
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    • 20120613-DB18D-2147466647
    Incident Description: After placing a load of wet laundry in my 9 year old Kenmore electric clothes dryer and turning it on I began to smell a burning odor. I went into the hallway and within 2-3 minutes my smoke alarm went off. I went back into the laundry room and stopped the ... (More)
    Business Comments:
    (6/20/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/14/2011
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    • 20110831-21CD0-1199438
    Incident Description: The consumer stated that her vacuum cleaner may be a potential shock hazard. The consumer stated that the nozzle of the vacuum cleaner has a shredded wire that is exposed that can pose a shock to the consumer. The coated wire where the nozzle is seems to be ... (More)
    Business Comments:
    (9/29/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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