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    • REPORT
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    • 7/25/2016
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    • 20160630-D1482-2147417377
    Incident Description: My kenmore front loader washing machine is a rubber inside, this is caked in black mold. I have cleaned and bleached and used vinegar to get rid of the black subtance, it doesn't help. I purchased my kenmore from Sears in January 2009.
    Business Comments:
    (7/11/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 2/19/2013
    • |
    • 20130126-A928F-2147459465
    Incident Description: My kenmore oasis has been giving the infamous f1 code and when on the high rpm spin cycle the machine will not balance and moves around violently. The machine actually smashed my fingers between it and our door frame as I tried to push myself out of its way. ... (More)
    Business Comments:
    (2/4/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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