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    • REPORT
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    • 4/16/2015
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    • 20150325-DA2E1-2147434231
    Incident Description: My dryer caught fire. I clean the lint filter each and every time I put clothes in my dryer and check and clean the lint filter if I check the clothes before the cycle is complete. On 3/23/2015 I placed a load of clothes in my dryer, cleaned the lint filter, ... (More)
    Business Comments:
    (4/2/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 10/6/2014
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    • 20140913-C1442-2147440974
    Incident Description: After purchasing a front load washer from Sears a foul odor started coming from the interior within 6 months despite meticulously following the manufacture suggested cleaning/maintenance schedule and keeping the door open when not in use. For another two ... (More)
    Business Comments:
    (9/22/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 9/24/2014
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    • 20140902-4C902-2147441278
    Incident Description: Fire/shock hazard: Washer and dryer was set up stacked as designed. I've been using it without incident for a few years (just for myself and my little boy). Suddenly, the dryer seemed to have no power coming to it. After inspecting the breaker panel, etc I ... (More)
    Business Comments:
    (9/10/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 3/15/2013
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    • 20130205-9C940-2147459056
    Incident Description: THIS KENMORE FRONT LOADING WASHER WOULD SHAKE EXCESSIVELY--TO THE POINT WHERE IT TRAPPED MY 6 YEAR OLD DAUGHTER IN THE LAUNDRY AREA--SO I PROMPTLY MOVED IT OVER TO LET HER OUT. WE ALSO HAD VAIOUS PROBLEMS WITH IT SUCH AS THE DRUM--ITS LOOSE AND THIS WASHER ... (More)
    Business Comments:
    (2/28/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/29/2011
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    • 20111206-172DC-2147472611
    Incident Description: The other night, our electric [REDACTED] dryer overheated/caught fire and filled the basement with smoke. The smoke alarm alerted us to this danger. When we went into the laundry room, the dryer was still running and the air was thick with smoke. The dryer ... (More)
    There is 1 associated report
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    Associated Reports are a group of Reports submitted to CPSC about the same incident. For example, a person can submit updated information about an incident, resulting in two Reports. Or a witness or another family member can submit information about an incident already reported. When a search is done the primary Report will be listed in the search result along with a link to all of the other Associated Reports.
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