Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 9 of 9 results.

    • REPORT
    • |
    • 1/31/2017
    • |
    • 20170101-70EC6-2147408642
    Incident Description: This washing machine does not do a complete load since i owned it It keeps getting unbalanced with every load. Banged my elbow very hard trying to stop it. Sears always wants to charge me to come out and check it out. It is about 3 years old . This matter ... (More)
    Business Comments:
    (1/13/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 9/9/2016
    • |
    • 20160801-760FF-1585375
    Incident Description: This caller is reporting his clothes dryer purchased from a retailer in California around the middle of 2007. He had no problems with the unit until July 28th, 2016 when the caller was relaxing at his home and around 10:00PM he began noticing that there was a ... (More)
    Business Comments:
    (8/25/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 8/22/2016
    • |
    • 20160729-420C2-2147416479
    Incident Description: I own a Kenmore dryer Model No. 110-76962501, Serial No. MS2804698. It was working fine until last Monday, July 25, 2016 when I opened the door prior to the end of the cycle (something I frequently do). I went to grab a piece of clothing so it wouldn’t over ... (More)
    Business Comments:
    (8/8/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 7/23/2015
    • |
    • 20150630-716C6-2147430675
    Incident Description: Kenmore Electric Clothes dryer, model #26-69822 . Start switch was pressed, sparks flew out of console and thick black smoke came out of console. Unit was 6 years old.
    Business Comments:
    (7/9/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/16/2015
    • |
    • 20150325-DA2E1-2147434231
    Incident Description: My dryer caught fire. I clean the lint filter each and every time I put clothes in my dryer and check and clean the lint filter if I check the clothes before the cycle is complete. On 3/23/2015 I placed a load of clothes in my dryer, cleaned the lint filter, ... (More)
    Business Comments:
    (4/2/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 7/29/2014
    • |
    • 20140707-7354C-2147443085
    Incident Description: My Kenmore Oasis Elite washing machine began to experience unbalanced loads on EVERY load no matter the contents. The machine has violently moved excessively causing damage to the washer, dryer and the floor. Also I tried to stop it from moving into the dryer ... (More)
    Business Comments:
    (7/15/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 1/7/2014
    • |
    • 20131212-D7A04-2147449115
    Incident Description: Kenmore Vacumn Cleaner Model # 116.35923500. I turned on cleaner and received a electrical shock in my hand. Unplugged machine and tried to restart. Nothing happened. Machine is dead. No motor running or suction.
    Business Comments:
    (12/20/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 3/27/2013
    • |
    • 20130219-4B7E4-2147458653
    Incident Description: Kenmore Dryer Model Number 417.88042700 Top of cabinet gets so hot as to cause skin burn if you touch it. Will melt plastic too. I did search did not find any recalls and also sent email to Sears customer service regarding same and got no reply.
    Business Comments:
    (3/13/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 2/26/2013
    • |
    • 20130201-BAF6A-2147459174
    Incident Description: My Kenmore upright vacuum would periodically turn off for no known reason. At last use, it shut off. As I bent down to check the outlet, I put my hand on the machine and was shocked. Upon closer inspection, the power cord (where it enters the vacuum housing) ... (More)
    Business Comments:
    (2/11/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • Go to First Page (Disabled)
    • Go to Previous Page (Disabled)
    • [1]
    • Go to Next Page (Disabled)
    • Go to Last Page (Disabled)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.