Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 9 of 9 results.

    • REPORT
    • |
    • 2/25/2019
    • |
    • 20181221-19B0E-2147383644
    Incident Description: I was using the heater at night to heat my bedroom and on december 18th I walked into my bedroom where my husband was sleeping and the room was filled with smoke and there were flames shooting out of all sides of the heater. I walked up to the heater and ... (More)
    Business Comments:
    (2/7/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 9/5/2018
    • |
    • 20180814-847D0-2147386179
    Incident Description: Kenmore a/c exploded...have pictures to show...kenmore a/c model 25371035 serial number: kk12913212
    Business Comments:
    (8/21/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 12/6/2016
    • |
    • 20161112-8C8FF-2147410835
    Incident Description: To whom it may concern, On 11/08/2016 I was woken up by a loud explosion sound at 3am. After looking around, I realized my dryer had caught fire. There is a terrible smell from an electrical fire which I can’t get rid of. I am very lucky my 16 year old ... (More)
    Business Comments:
    (11/21/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 4/5/2016
    • |
    • 20160315-6B639-2147420930
    Incident Description: the Kenmore elite washer I bought in 2011 becomes unbalanced and bangs it self Model # 796.29272001 s/n 110kwgg4k287 I read this mechine was recalled but when I called sears they said it was 796.29272000 was recalled
    Business Comments:
    (3/22/2016) This product has been recalled. Please refer to the recall notification for assistance. http://www.cpsc.gov/en/recalls/2013/lg-recalls-top-loading-washing-machines-due-to-risk-of-injury/
    • REPORT
    • |
    • 1/17/2013
    • |
    • 20121215-318A4-2147461036
    Incident Description: I have a Kenmore 30 pint dehumidifier, model 580.52300200. The power cord has been working off and on for a few months, and recently when I moved the cord, it exploded, sending embers in the air and smoke everywhere. I'm so glad my hand was back a few inches ... (More)
    Business Comments:
    (1/3/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/27/2012
    • |
    • 20120405-10A3A-2147468640
    Incident Description: I have a 1 1/2 year old kenmore canister vacuum cleaner model # 116. 28014700. The wires in the handle are melting the handle and turning it black. This looks like the same vacuums that you have already recalled but has a slightly different model number. The ... (More)
    Business Comments:
    (4/16/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 1/9/2012
    • |
    • 20111214-478EC-2147472365
    Incident Description: Kenmore upright vacuum, model 116.35922500, S/N M81750878 is 3.5 yrs old & has failing fan (vacuum) motor with sparking fire hazard and ozone/fume production.
    Business Comments:
    (12/23/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 1/4/2012
    • |
    • 20111209-A9D8D-2147472513
    Incident Description: Kenmore Series 20 Electric Clothes Dryer. Fire contained to dryer drum. Heat setting NORMAL. Drying small load of two dish towels, 12 handkerchiefs. Lint trap cleaned before each use. Checked venting system at the dryer and at exit of house. Lint trap had ... (More)
    Business Comments:
    (12/19/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 10/4/2011
    • |
    • 20110901-C1C87-1199563
    Incident Description: The consumer stated that his washer contains mold that is prevalent throughout the inside of the washer. The consumer stated that there is smell coming from the washer and wondered what effects he or his family may suffer. The consumer cannot say for sure if ... (More)
    Business Comments:
    (9/20/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • Go to First Page (Disabled)
    • Go to Previous Page (Disabled)
    • [1]
    • Go to Next Page (Disabled)
    • Go to Last Page (Disabled)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.