Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

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  • Showing 1 - 10 of 12 results.

    • REPORT
    • |
    • 3/18/2019
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    • 20190122-B52BF-1827252
    Incident Description: The submitter is reporting the range for posing a burn and fire hazard. She is submitting the report on her mother-in-law's behalf. Her mother-in-law used the knob to turn on the right rear burner but it failed to turn on and instead she noticed that the ... (More)
    Business Comments:
    (3/1/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 6/2/2017
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    • 20170510-EB4A5-2147403614
    Incident Description: On multiple occasions, while cooking food in my Kenmore (mode 790.48789901) electric built in oven, the oven racks (and hot food!) will fall from their slots and hit the Oven bottom spewing hot food all over the oven, and me. This usually happens, upon moving ... (More)
    Business Comments:
    (5/18/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
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    • 2/28/2017
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    • 20170130-785AE-2147407522
    Incident Description: The Kenmore unit 790 92303012 caught fire when we turned the unit on. Flames were high and could not be put off until we killed the breaker and vented the whole are. After unplugging the unit and pulling the unit out we noticed that the electronic board at ... (More)
    Business Comments:
    (2/13/2017) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 10/5/2016
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    • 20160913-C6446-2147414196
    Incident Description: Kenmore Elite Washing Machine: Model number 796-29278000 Imploded, due to unbalanced load and would not stop (King size blanket). The machine proceeded to hit the wall of my laundry room creating a medium hole in the wall. The top of the washing machine also ... (More)
    Business Comments:
    (9/21/2016) This product has been recalled. Please refer to the recall notification for assistance. http://www.cpsc.gov/en/recalls/2013/lg-recalls-top-loading-washing-machines-due-to-risk-of-injury/
    • REPORT
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    • 5/24/2013
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    • 20130502-E524D-2147456450
    Incident Description: My wife had placed out dinner in the oven and turned it to 350. After about 2 minutes she heard a POP and a sizzling sound. She looked in the oven and told me that it was on fire. I told her to turn the oven off, and quickly ran in to the kitchen. The oven ... (More)
    Business Comments:
    (5/10/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 5/6/2013
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    • 20130414-66558-2147456952
    Incident Description: Middle layer of 3 layers of glass in oven door window shattered while oven was in use.
    Business Comments:
    (4/22/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 12/3/2012
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    • 20121031-F7814-2147462344
    Incident Description: Kenmore ceramic glass-top electric range model #79096122409 left front burner will not shut off even after repeatedly manually trying to turn it off. Indicator light shows appliance is shut off, however, burner will not cool down and continually comes back on ... (More)
    Business Comments:
    (11/16/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 7/9/2012
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    • 20120403-1F4FA-1241471
    Incident Description: The consumer wanted to express his concerns about his gas range, as he feels that it is a potential hazard for “injury or death”. The consumer has owned the product for two years and would estimate that the problem presented itself almost immediately. The ... (More)
    Business Comments:
    (6/22/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 6/26/2012
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    • 20120525-68210-2147467271
    Incident Description: When I went to unload my dishwasher which had just finished a normal wash cycle I noticed rinse water still in the pan and that power was completely off. After checking the breakers (which had not tripped) I unplugged the unit and notice the Ching Cheng power ... (More)
    Business Comments:
    (6/12/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/23/2012
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    • 20120201-09BC5-2147470738
    Incident Description: After running for a short time, the dishwasher started making noises and smoke started pouring out of the door. The smoke continued for several minutes and when it stopped the door was slightly melted under the control panel on the right side. Burn marks were ... (More)
    Business Comments:
    (2/8/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.