Due to the extraordinary circumstances surrounding COVID-19, some of the remedies identified in recall press releases may not be available at this time. Consumers should check with recalling firms for further details.

It is important to remember that CPSC and recalling firms urge consumers not to use recalled products.
 

Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 10 of 39 results.

    • REPORT
    • |
    • 11/27/2019
    • |
    • 20191015-E5C6E-1911884
    Incident Description: Consumer is reporting that his oven turns off after a few mins of heating up no matter what mode it is placed on. He stated that the whole unit shuts down including the clock. The oven comes on by itself around 4am one morning on preheat, he stated that he ... (More)
    • REPORT
    • |
    • 3/4/2019
    • |
    • 20190111-C8EBF-2147383309
    Incident Description: Kenmore Elite Smoothtop Electric Range Hazard: The surface heating elements turned on spontaneously without being switched and fails to turn off after being switched off;
    Business Comments:
    (2/14/2019) This product has been recalled. Please discontinue its use and refer to the recall notification for assistance. https://www.cpsc.gov/Recalls/2009/Frigidaire-and-Kenmore-Smoothtop-Electric-Ranges-Recalled-Due-to-Fire-Hazard
    • REPORT
    • |
    • 11/14/2018
    • |
    • 20171103-C9C20-1710226
    Incident Description: 10/31/2017 - The consumer indicates that he set the oven to bake cookies at 325 degrees Fahrenheit when approximately fifteen minutes later he noticed smoke coming from the unit. The consumer states that the oven had switched from bake to broil on its own. ... (More)
    Business Comments:
    (10/30/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 11/7/2018
    • |
    • 20181008-141E9-2147385139
    Incident Description: My front load clothes washing machine continues to have the smell of mold and mildew after washing clothes. I have tried bleach, does not work; Clorox wipes on the inside seal, does not work; dryer sheets, does not work; removing the seal and cleaning it, ... (More)
    Business Comments:
    (10/24/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling (800) 479-6351.
    • REPORT
    • |
    • 5/2/2016
    • |
    • 20160403-8C404-2147420478
    Incident Description: Dishwasher turns itself on, begins to run without any input from controls. We pulled the circuit breaker to protect our property. This is the top of the line Kenmore Elite DIshwasher,
    Business Comments:
    (4/11/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 1/5/2016
    • |
    • 20151102-10D3A-1528157
    Incident Description: On 10/31/15 the consumer set the oven to broil. Once the oven beeped the consumer's husband opened the oven and the outer glass spontaneously shattered. No injuries reported. The consumer noticed the oven was still "on" and the consumer's husband unplugged ... (More)
    Business Comments:
    (12/18/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/25/2015
    • |
    • 20150710-F53EF-1495879
    Incident Description: Caller stated that the dishwasher started smoking while it was in use. He stated that approximately 5 mins after the unit was operational, smoke emanated from the sides of the door. Fortunately he was home to unplug the dishwasher. Caller feels that he ... (More)
    Business Comments:
    (8/11/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 3/6/2015
    • |
    • 20150209-AF03F-2147435560
    Incident Description: I own a Kenmore model 790.9743802 electric range that I purchased new in 2009. While using the convection oven, I heard a buzzing/crackling noise and saw smoke coming from behind the control panel. I immediately shut off the oven and allowed the stove to ... (More)
    Business Comments:
    (2/19/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 1/29/2015
    • |
    • 20141209-B3D5B-1446506
    Incident Description: (12/09/2014) The consumer stated that his wife pre-heated the oven to 325 degrees. When she open the oven door to put in a pie, the glass door of the oven shattered. No injuries. (12/09/2014) The consumer called the company. He advised them of the incident. ... (More)
    Business Comments:
    (1/14/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 5/28/2014
    • |
    • 20140424-0F31A-1399297
    Incident Description: Caller is reporting his electrical four burner electric range at times will not turn off after he or his wife have finished cooking,turned the knob to the off position. In some instances they can turn the knob off a few times and it will turn off but in other ... (More)
    Business Comments:
    (5/14/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.