Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 9 of 9 results.

    • REPORT
    • |
    • 9/10/2018
    • |
    • 20180819-EF84D-2147386076
    Incident Description: I was using my clothes dryer, set to the timed mode when my son smelled melted plastic. We rushed to the dryer to see smoke emerging from behind the control panel area. I placed my hand on the control panel area and found it to be extremely hot and could see ... (More)
    Business Comments:
    (8/24/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 7/29/2014
    • |
    • 20140707-7354C-2147443085
    Incident Description: My Kenmore Oasis Elite washing machine began to experience unbalanced loads on EVERY load no matter the contents. The machine has violently moved excessively causing damage to the washer, dryer and the floor. Also I tried to stop it from moving into the dryer ... (More)
    Business Comments:
    (7/15/2014) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/1/2013
    • |
    • 20130221-8F404-2147458578
    Incident Description: In 2005 I purchased a Kenmore Elite front load washer (HE3) and matching gas dryer (HE4). For the last few weeks we have been smelling a burnt odor occasionally when drying clothes. I cleaned out the dryer exhaust venting system last summer and have rigid ... (More)
    Business Comments:
    (3/18/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 2/26/2013
    • |
    • 20130201-BAF6A-2147459174
    Incident Description: My Kenmore upright vacuum would periodically turn off for no known reason. At last use, it shut off. As I bent down to check the outlet, I put my hand on the machine and was shocked. Upon closer inspection, the power cord (where it enters the vacuum housing) ... (More)
    Business Comments:
    (2/11/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 2/20/2013
    • |
    • 20130110-2C662-2147460002
    Incident Description: My washer continues to easily become unbalanced with any large load or small load with an article that becomes heavy when wet. For example a bedspread for a kingsized bed may require an adjustment on my part to rebalance the load two or three times to get ... (More)
    Business Comments:
    (2/5/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 12/3/2012
    • |
    • 20121026-3D32C-2147462473
    Incident Description: Vacuum cleaner experienced intermittent power to the carpet cleaning head. Upon removing the attachment connector, I observed that there was no insulation on portions of both high voltage power lines from the connector to the carpet cleaning head. This allows ... (More)
    Business Comments:
    (11/16/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 4/20/2012
    • |
    • 20120307-27E4D-1236058
    Incident Description: The consumer stated that while the gas dryer was on for approximately 10 mins, she noticed that there was smoke emitting from the dryer which engulfed the top floor of the house. She was unable to power it off, she had to unplug the unit and disconnect it ... (More)
    Business Comments:
    (4/9/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 8/18/2011
    • |
    • 20110727-EDF89-2147476792
    Incident Description: This letter addresses concerns that I have regarding a Kenmore Room Air Conditioner Model No. 580.75151500 purchased from a Sears in Chicago on June 2009. After two years of using this air conditioner and experiencing some never previously experienced extreme ... (More)
    Business Comments:
    (8/4/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 6/15/2011
    • |
    • 20110418-3A6FA-1177990
    Incident Description: Consumer wanted to report that she was trying to start her dryer and immediately she got shocked for a slight second. She was unable to remove her finger from the unit so she couldn't remmove right away. She feels that she was able to move her finger because ... (More)
    Business Comments:
    (6/1/2011) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • Go to First Page (Disabled)
    • Go to Previous Page (Disabled)
    • [1]
    • Go to Next Page (Disabled)
    • Go to Last Page (Disabled)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.