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    • REPORT
    • |
    • 3/2/2018
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    • 20171003-B10A7-1700635
    Incident Description: Plug from THE POWER MATE TO THE CANNISTER CONNECTION =MELTED- INDICATING THAT THERE WAS AN ELECTRICAL PROBLEM, AND COULD BE DANGEROUS. THIS HAPPENED WHILE USING THE VACUUM. SEARS VACUUM.
    Business Comments:
    (2/15/2018) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 3/8/2016
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    • 20160213-9AA7E-2147421768
    Incident Description: While using my clothes dryer, began to smell burning, unit then stopped. upon inspection, found that the control board caught fire at the wiring harness connection. * I have photos, but this site did not allow me to upload them with this report
    Business Comments:
    (2/24/2016) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 11/7/2013
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    • 20131008-0E7D9-1360254
    Incident Description: REPORT OF DANGEROUS PRODUCT. Internal electrical fire filled the room with smoke then Self-Extinguished I tried to apply for the recall before the incident, but the company said my model numbers don’t match any recalls- I think they are incompetent as there ... (More)
    Business Comments:
    (10/24/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
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    • 2/26/2013
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    • 20130202-4B9C6-2147459157
    Incident Description: Washing machine shakes excessively with an unbalanced load similar to problem described in [REDACTED]/Kenmore machines recall. Not clear whether machine should shut off automatically when unbalanced but this does not occur. Machine shakes violently until ... (More)
    Business Comments:
    (2/11/2013) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
    • REPORT
    • |
    • 3/15/2012
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    • 20120119-BAAEA-1225693
    Incident Description: The consumer wants to file a report on his vacuum due to the fire incident that he had with the product. On 01/01/2012, the consumer said that he was using his vacuum to clean his living room when he smelled a plastic odor and saw smoke coming from the ... (More)
    Business Comments:
    (3/1/2012) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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