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    • REPORT
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    • 1/8/2020
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    • 20191126-C21A1-2147376333
    Incident Description: This report is about a Kenmore Elite Oasis Type 580, model 110.27062600 top loading washing machine. Last night I was running a load of laundry in the washing machine. My family and I were in a different area of the house. We heard a sound like loud thunder ... (More)
    • REPORT
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    • 11/7/2019
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    • 20190926-DD6D4-2147377459
    Incident Description: Re: Health issue Bought a Sears window air conditioner in June 2017, ran fine, maintained that year. 2018, ran fine, maintained but found what looked like black spots on grill area and cleaned. 2019 (September) lady stopped and said she smelled mold in the ... (More)
    • REPORT
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    • 8/9/2019
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    • 20190703-676CF-2147380095
    Incident Description: The clothes dryer was running. My wife smelled something funny. When she looked at the dryer there were flames coming out of the top of the dryer. She called the fire company who came very quickly. After the fire was put out they looked at the dryer to ... (More)
    • REPORT
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    • 8/8/2019
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    • 20190716-20EB0-2147379852
    Incident Description: Washing machine top glass shattered while on cycle. Pieces fell inside washer
    • REPORT
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    • 8/5/2019
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    • 20190703-5A9E9-2147380093
    Incident Description: Kenmore dehumidifier 405.54570410 control panel started on fire and melted. I could smell burning plastic. I went into basement to see that the dehumidifier was smoking and had quit running. Part of the panel was melted.
    • REPORT
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    • 4/24/2019
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    • 20190227-CC214-1836769
    Incident Description: The submitter is reporting the unit for posing a fire hazard. He put a comforter in the dryer and selected the bulking bedding setting with low heat. When he went to check on the load he noticed the machine finished the cycle but when he removed the comforter ... (More)
    Business Comments:
    (4/10/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 4/17/2019
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    • 20190306-68E86-1838657
    Incident Description: The consumer is concerned that the recall parameters for the product are too narrow. The pan is to prevent water damage, and the pan is not designed as a fire barrier The consumer received notice that his Kenmore water heater was potentially included in the ... (More)
    Business Comments:
    (4/3/2019) This product has been recalled. Please discontinue its use and refer to the recall notification for assistance. https://www.cpsc.gov/Recalls/2019/A-O-Smith-Recalls-Ultra-Low-NOx-Water-Heaters-Due-to-Fire-Hazard
    • REPORT
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    • 3/22/2019
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    • 20180703-591C5-1773930
    Incident Description: The submitter is reporting the dehumidifier as posing a fire hazard. There are burn damages to the prongs. For almost a month she had noticed a burn odor while the unit was on but she didn't realize the burn damages until last week. She contacted the firm ... (More)
    Business Comments:
    (3/7/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 3/19/2019
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    • 20181231-A5769-1821369
    Incident Description: This consumer is contacting the hotline and creating this report on behalf of her parents who are both in the 80's and who purchased the washer being reported May 2017 from retailer in Maine. December 27th, 2018 the caller's mother noticed that the washer had ... (More)
    Business Comments:
    (3/4/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
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    • 2/28/2019
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    • 20190107-4FCEC-2147383379
    Incident Description: Kenmore Series 100 he... top load washing machine begins to rattle bang an walk in the rinse and spin cycle causing the machine to impact the wall and indicator lights blink on and off and machine shuts down have to unplug re plug and hold machine while cycle ... (More)
    Business Comments:
    (2/12/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.