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    • REPORT
    • |
    • 8/8/2019
    • |
    • 20190716-20EB0-2147379852
    Incident Description: Washing machine top glass shattered while on cycle. Pieces fell inside washer
    • REPORT
    • |
    • 4/24/2019
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    • 20190227-CC214-1836769
    Incident Description: The submitter is reporting the unit for posing a fire hazard. He put a comforter in the dryer and selected the bulking bedding setting with low heat. When he went to check on the load he noticed the machine finished the cycle but when he removed the comforter ... (More)
    Business Comments:
    (4/10/2019) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-479-6351.
    • REPORT
    • |
    • 4/17/2019
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    • 20190306-68E86-1838657
    Incident Description: The consumer is concerned that the recall parameters for the product are too narrow. The pan is to prevent water damage, and the pan is not designed as a fire barrier The consumer received notice that his Kenmore water heater was potentially included in the ... (More)
    Business Comments:
    (4/3/2019) This product has been recalled. Please discontinue its use and refer to the recall notification for assistance. https://www.cpsc.gov/Recalls/2019/A-O-Smith-Recalls-Ultra-Low-NOx-Water-Heaters-Due-to-Fire-Hazard
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