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    • REPORT
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    • 8/15/2018
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    • 20180516-FF980-2147387938
    Incident Description: Our instant hot water dispenser appears to have shorted out leading to a melting of the insulation. This could be a fire hazard
    Business Comments:
    (8/15/2018) CPSC Report ID 20180516-FF980-2147387938 The purpose of this response is to reply to the May 16, 2018 online submittal of the above-referenced consumer complaint. The subject dispenser is a replacement Service Tank that was likely installed for slightly over ... (More)
    • REPORT
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    • 9/24/2014
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    • 20140902-F2604-2147441300
    Incident Description: 2 years ago I purchased a In sinkerator instank hot water unit from Home Depot. Model # SST Serial # 06028884401. The other day, August 29th 2014, we noticed smoke in our kitchen just as we were getting ready to leave. After searching for the smoke we found ... (More)
    Business Comments:
    (9/24/2014) CPSC Report ID 20140902-F2604-2147441300 The purpose of this response is to reply to the September 2, 2014 submittal to the CPSC of the above-referenced consumer complaint. Subject unit was approximately 8½ years old at the time of the incident described in ... (More)
    • REPORT
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    • 2/22/2013
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    • 20130128-FFAF5-2147459389
    Incident Description: We had an Insinkerator InstaHot installed with our kitchen remodel in Feb., 2005. I loved using the product so much, that we replaced the tank for $ 189.00 in May, 2008, since it was no longer heating. In Nov., 2009 we replaced the faucet, which was ... (More)
    Business Comments:
    (2/20/2013) CPSC Report ID 20130128-FFAF5-2147459389 The purpose of this response is to reply to the January 28, 2013 submittal to the CPSC of the above-referenced consumer complaint. This hot water dispenser is constructed in compliance with recognized national ... (More)
    • REPORT
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    • 5/30/2012
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    • 20120120-5CBB1-2147471136
    Incident Description: found water on kitchen floor and under sink - from the INSINKERATOR INSTANT HOT WATER DISPENSER, Model #H-990-2 - Serial #05048961424 WATER IS LEAKING from the INSINKERATOR INSTANT HOT WATER DISPENSER, Model #H-990-2 - Serial #05048961424 I have unplugged ... (More)
    Business Comments:
    (5/30/2012) CPSC Report ID 20120120-5CBB1-2147471136 The purpose of this response is to reply to the January 20, 2012 submittal to the CPSC of the above-referenced consumer complaint. Subject unit was in service for more than 7 years. A risk of fire at the outlet and/or ... (More)
    • REPORT
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    • 5/24/2011
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    • 20110429-FC2F9-2147479634
    Incident Description: we went to use the dishwasher and it wouldn't turn on. we had smelled an unusual odor that smelled like garlic. when we opened the cabinet it was filled with water and the smell was unbearable. the dishwasher had shorted out because of the water leak and when ... (More)
    Business Comments:
    (5/23/2011) CPSC Report ID 20110429-FC2F9-2147479634 The purpose of this response is to reply to the April 29, 2011 online submittal of the above-referenced consumer complaint. Subject unit was produced in August of 2006 not April of that year. The InSinkErator Division ... (More)
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