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    • REPORT
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    • 12/11/2014
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    • 20141029-F8732-1437635
    Incident Description: Caller stated that the instant hot water dispenser malfunctioned which caused his spouse to receive minor burns to her hands. No medical attention was received. The unit would periodically sputter hot water out. This has been ongoing for approximately 3 weeks ... (More)
    Business Comments:
    (12/9/2014) CPSC Report ID 20141029-F8732-1437634 The purpose of this response is to reply to the October 28, 2014 submittal to the CPSC of the above-referenced consumer complaint. This hot water dispenser is constructed in compliance with recognized national standards ... (More)
    • REPORT
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    • 5/22/2012
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    • 20120430-164B7-2147468004
    Incident Description: Insinkerator hot water dispenser started leaking water under sink. Upon removal and disasasembly to see why it was leaking, discovered that a plastic water line from the tank to the top reservoir is routed on top of the tank half lip and surrounded by ... (More)
    Business Comments:
    (5/15/2012) CPSC Report ID 20120430-164B7-2147468004 The purpose of this response is to reply to the April 30, 2012 online submittal of the above-referenced consumer complaint. InSinkErator has not yet had an opportunity to review the product and may or may not be given ... (More)
    • REPORT
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    • 12/23/2011
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    • 20111201-27364-2147472784
    Incident Description: I have a "IN SINK ERATOR Instant Hot Water Dispenser". Recently I noticed water under my sink and investigated to find the hot water dispenser was the culprit. Water is leaking from the point where the electrical cord enters the tank. It then proceeds to drip ... (More)
    Business Comments:
    (12/13/2011) CPSC Report ID 20111201-27364-2147472784 The purpose of this response is to reply to the December 1, 2011 submittal to the CPSC of the above-referenced consumer complaint. Subject unit was likely in use for approximately 5 years. The InSinkErator Division of ... (More)
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