Search

  • Narrow Your Results By:

    Clear Filter
  • Showing 1 - 3 of 3 results.

    • REPORT
    • |
    • 9/6/2017
    • |
    • 20170810-F83C0-2147398220
    Incident Description: The front of the handle and end of this blow dryer overheat to the point where it can easily burn skin on contact - I have to hold it a very specific way and set it down very carefully to avoid burning my hand, and recently burned my leg after setting it on ... (More)
    Business Comments:
    (8/29/2017) Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission
    • REPORT
    • |
    • 6/14/2016
    • |
    • 20160522-B3886-2147419377
    Incident Description: When using hair straightener for approx 10 minutes suddenly a bright flash & loud pop which burnt through my clothing burnt my chest
    Business Comments:
    (6/8/2016) Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.
    • REPORT
    • |
    • 2/1/2016
    • |
    • 20160105-FE923-2147425035
    Incident Description: The Hot Tools Model 1101 burned my wife and singed her hair this morning. I have taken a picture of her hair burned on to the barrel. It got so hot, the black plastic end melted. She has the temperature setting at one of the lower numbers. Please give me your ... (More)
    Business Comments:
    (1/27/2016) Helen of Troy acknowledges receipt of the submission. We have investigated the allegations made in the submission directly with the consumer and have been unable to determine the root cause at this time.
    • Go to First Page (Disabled)
    • Go to Previous Page (Disabled)
    • [1]
    • Go to Next Page (Disabled)
    • Go to Last Page (Disabled)

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.