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    • REPORT
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    • 2/25/2016
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    • 20160107-45097-1544210
    Incident Description: The consumer estimates that the steam cleaner is used once a week, approximately 20 minutes at a time. As of 12/1/2015, the consumer notices that the breaker would trip in the kitchen outlet that the steam cleaner was plugged into. The consumer tried the ... (More)
    Business Comments:
    (2/10/2016) You are simply overloading the breaker that is tripping because of the other appliances and "draw" that are on the same line. If it did not trip when you changed outlets that is because you are on a different circuit. This has nothing to do with the Haan ... (More)
    • REPORT
    • |
    • 11/25/2014
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    • 20141022-A0EFB-2147439816
    Incident Description: Haan Floor Steamer - new and in really good condition, but trips the GFI electrical circuit in two bathrooms (separate circuits). Just started doing this after several months of service cleaning the same bathrooms using the same outlets. Other electrical ... (More)
    Business Comments:
    (11/17/2014) HAAN Corporation takes these matters very seriously. We have been in direct contact with the customer. Upon agreement with him, we have already replaced his steamer with an updated model. We have also requested that we get the FS-20 steam mop back as quickly ... (More)
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