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    • REPORT
    • |
    • 4/1/2019
    • |
    • 20190311-9BBB9-2147382270
    Incident Description: Hair dryer handle shot sparks, got hot, burning insulation and smoke
    Business Comments:
    (3/27/2019) Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.
    • REPORT
    • |
    • 9/6/2017
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    • 20170810-F83C0-2147398220
    Incident Description: The front of the handle and end of this blow dryer overheat to the point where it can easily burn skin on contact - I have to hold it a very specific way and set it down very carefully to avoid burning my hand, and recently burned my leg after setting it on ... (More)
    Business Comments:
    (8/29/2017) Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission
    • REPORT
    • |
    • 10/12/2016
    • |
    • 20160911-6016F-2147414272
    Incident Description: I was simply curling my hair in the same fashion that I have for the last 10+ years. I actually was not using any products this particular time (thank goodness), otherwise I'm sure my hair would have been on fire. I was using the Hot Tools 1-1/4" barrel ... (More)
    Business Comments:
    (9/28/2016) Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.
    • REPORT
    • |
    • 1/22/2016
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    • 20151221-3D612-2147425611
    Incident Description: I was curling my hair with the iron when a small popping noise occurred and the section of where the wand and the cord meet caught on fire, there was about a 4" flame, more than I'd like anywhere near my face. I promptly unplugged the unit and it threw it ... (More)
    Business Comments:
    (1/6/2016) Helen of Troy acknowledges receipt of the submission. We are in the process of investigating the allegations made in the submission.
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