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  • Showing 1 - 10 of 13 results.

    • REPORT
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    • 5/16/2019
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    • 20190424-BFF46-2147381396
    Incident Description: Fitbit Versa watch -- marketed as waterproof, and for swimming -- absorbed water under normal bath/shower usage and became extremely hot to the touch and caused mild electric shock in wearer. Company refused refund unless watch -- with was both very hot, and ... (More)
    Business Comments:
    (5/17/2019) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 6/27/2018
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    • 20180320-D3FE7-2147389134
    Incident Description: I received a fitbit challenge 2 activity tracker from my daughter for my birthday. I has burned my skin leaving a bad blistering rash anywhere that the band has touched my skin. I went to the doctor and to a specialist for it. I tried wearing it on my other ... (More)
    Business Comments:
    (6/25/2018) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 12/14/2016
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    • 20161114-4CE8D-2147410796
    Incident Description: I purchased a black Fitbit Charge HR in size small from Kohl's on March 5, 2015. I wore the fitness tracker for several months at a time, always making sure to follow the care instructions, not wearing the band too tightly, removing the band before showering ... (More)
    Business Comments:
    (12/14/2016) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 6/9/2016
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    • 20160510-F5E5D-2147419639
    Incident Description: I purchased a Fitbit Blaze activity tracker that you wear like a watch about April 16, 2016. The first time I wore it, I broke out with itching and bumps on the inside of my wrist that I wore it on. I cleaned the band as described on the manufacturers ... (More)
    Business Comments:
    (6/9/2016) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 5/5/2016
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    • 20160406-F1962-1564332
    Incident Description: I received my Fitbit Charge HR as a Christmas gift in 2015. I have been wearing it daily since then, so about 3 months. Aside from minor skin irritation, i have had no problems. If the area under the band got red or itchy, I wiped the band down with alcohol ... (More)
    Business Comments:
    (4/29/2016) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 2/11/2016
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    • 20160107-73E15-2147424993
    Incident Description: Ever since I got the Fitbit Charge HR, I have been noticing a weird red rash on the top of my wrist. I don't wear it tight so I know it's not that. I read an article this morning about how a tiny bit of sweat can interact with the battery of the CHARGE HR and ... (More)
    Business Comments:
    (2/9/2016) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 2/4/2016
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    • 20160110-FB662-2147424874
    Incident Description: I have sores and peeling skin after wearing the charge hr. It wasn't on for days in a row it came off daily. I was not doing anything I shouldn't have been to get this either.
    Business Comments:
    (2/1/2016) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 8/5/2015
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    • 20150707-2BD65-2147430454
    Incident Description: I purchased a Fitbit flex to help me track my steps, calories, sleep, etc. but have been suffering from terrible rashes and burning; an allergic reaction to the band. I didn't realize so many others suffered the same until seeing the info online. WABC 7 have ... (More)
    Business Comments:
    (8/6/2015) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 7/21/2015
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    • 20150619-A3D02-2147430944
    Incident Description: Use the fitbit charge hr and it caused itchiness and rash around my wrist within 2 days of wearing it. Days later I still have itchiness and rash.
    Business Comments:
    (7/16/2015) Fitbit is aware that skin irritation affects a very limited number of consumers who use wearable devices all day and all night from sweat, water, or soap being held against the skin under the device, or from pressure or friction against the skin. We encourage ... (More)
    • REPORT
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    • 5/20/2014
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    • 20140425-B1AC0-2147445119
    Incident Description: Rash developed on my right wrist due to wearing product. Fitbit force was used properly but a rash still developed
    Business Comments:
    (5/23/2014) A small percentage of Fitbit Force users have reported skin redness, swelling, itchiness or other skin irritations. Fitbit has decided to recall the product and will offer a refund directly to affected consumers for full retail price. Please call 888-656-6381 ... (More)

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