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    • REPORT
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    • 2/10/2015
    • |
    • 20141215-8948B-1447753
    Incident Description: The consumer stated that she was using the massager on her neck. The consumer placed her neck between the two rollers on the massager. The consumer felt like her hair was getting pulled. As the consumer tried to move the massager away, it kept getting more ... (More)
    Business Comments:
    (1/27/2015) Sears Holdings takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-549-4505.
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