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    • REPORT
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    • 7/18/2018
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    • 20180625-09770-2147387178
    Incident Description: DeLonghi TRH0715 Oil-Filled electric radiator Type KH770715P Serial 08218514 I purchased the heater on Amazon on September 7, 2017. It worked satisfactorily through the winter. On Saturday June 23, 2018 the plug burst into sparks and flames, though the unit ... (More)
    Business Comments:
    (7/10/2018) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.
    • REPORT
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    • 7/11/2018
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    • 20180330-AC0C4-2147388913
    Incident Description: I have a Delonghi "Rapido" room heater. Model DR18TG, Serial Number 24610. Last night when the heater was on, the control panel started to burn, melting the plastic. I happened to be in the room at the time and unplugged it. I'm not sure if there's a recall ... (More)
    Business Comments:
    (7/10/2018) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.
    • REPORT
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    • 5/31/2018
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    • 20180204-77F00-2147393149
    Incident Description: We have been using a Delonghi Safeheat space heater type DFH 460M, and today we smelled something burning. The wiring at the bottom had burned and it burned a hole in the carpet underneath the heater. We feel fortunate that it didn't cause a fire.
    Business Comments:
    (5/18/2018) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.
    • REPORT
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    • 3/5/2018
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    • 20180208-850E9-2147393038
    Incident Description: On February 7th, 2018 at approximately 3:30 PM PST, I was operating an Espresso/Coffee Machine (DeLonghi BCO330T, Serial Number 72825). I firstly began using the machine by adding water in the top reservoir of the unit, waiting about three minutes for the ... (More)
    Business Comments:
    (2/16/2018) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.
    • REPORT
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    • 12/19/2017
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    • 20171128-816CB-2147394995
    Incident Description: Date: 11/28/2017 Time: 11:00 AM Product: Delonghi Dragon Heater Model TRD0715TL Noticed a smell coming from heater. Noticed heater overheated the power cord, and melted at the 3-prong connection connected to surge protector. Potential loss of property and ... (More)
    • REPORT
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    • 6/6/2017
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    • 20170316-0B64C-2147405153
    Incident Description: Using Delonghi radiant heater in office. Immediately after turning unit on, the unit started to smoke and immediately exploded, spewing contents of liquid oil throughout office space. A review of the unit indicated two small holes in the center vane at the ... (More)
    Business Comments:
    (5/22/2017) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. There is no associated recall with respect to the De'Longhi 715 oil filled heater. We encourage our customers to provide additional ... (More)
    • REPORT
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    • 11/25/2016
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    • 20161101-B816A-2147411496
    Incident Description: I bought a DeLonghi espresso maker and the handle had a defect. The plastic was coloring my hand when I held it. I reported this to the company and they sent me a new one. The same thing happened. I believe that this is a defect that might be larger in ... (More)
    Business Comments:
    (11/9/2016) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.
    • REPORT
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    • 3/27/2015
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    • 20150303-B4C5A-2147434874
    Incident Description: The heater keeps making a popping noise and it periodically sparks. When it is dark, this is very noticeable as the sparks will flash brightly. I only notice this when it is dark and I am facing the heater, but it has been happening on a daily basis for the ... (More)
    Business Comments:
    (3/13/2015) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.
    • REPORT
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    • 3/18/2015
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    • 20150223-DC4FE-2147435142
    Incident Description: Toaster oven is operated ON and OFF by knob that when in the off position keeps clicking and moves to turn back ON by itself.
    Business Comments:
    (3/3/2015) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.
    • REPORT
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    • 8/25/2014
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    • 20140711-1D947-1416499
    Incident Description: Caller stated that the timing switch on the toaster oven malfunctioned. The automatic timer went off after using it to grill a sandwich for 1 1/2 mins, however, the toaster stayed on all night which caused the wood it was placed on to be charred. He woke up ... (More)
    Business Comments:
    (8/21/2014) De’Longhi America, Inc. takes product safety issues very seriously. We investigate each CPSC database incident report. We encourage our customers to provide additional information about incidents to our Customer Care Network, by calling 800-322-3848.

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