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    • RECALL
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    • 11/14/2019
    This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, ...
    • REPORT
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    • 11/8/2019
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    • 20191006-F6864-2147377298
    Incident Description: Bosch dishwasher model SHU43C05UC installed in 2004. Machine was running through wash cycles when area behind cycle selection buttons on front of machine apparently shorted out and caused a fire. I turned off the electricity and the fire continued to burn and ... (More)
    Business Comments:
    (11/8/2019) The dishwasher in this report is one of those recalled in 2009 (CPSC Release #09-100) and the incident involved is that which led to the recall. BSH takes product safety issues very seriously. Customers are encouraged to visit our website at ... (More)
    • REPORT
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    • 11/8/2019
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    • 20191007-29215-2147377266
    Incident Description: My Bosch dishwasher caught on fire tonight after running for about 15 minutes into the wash cycle. Very luckily we were home, smelled something burning, and ran to the kitchen to see flames shooting out of the upper right corner of the dishwasher. We were ... (More)
    Business Comments:
    (11/8/2019) The dishwasher in this report is one of those recalled on January 2009 (CPSC Release #09-100) and the incident described is that which led to the recall. The Consumer contacted the Company on 11-04-2019, and the issue is being handled in the normal recall ... (More)
    • REPORT
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    • 11/1/2019
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    • 20190923-E97ED-2147377525
    Incident Description: Two washes before a catastrophic failure, Bosch dishwasher was emitting a faint metallic smell that I thought was something on the heating element. It went away at the end of the cycle, so I forgot to check between washes. While the dishwasher was running on ... (More)
    Business Comments:
    (10/25/2019) A service visit was completed and the technician found an overheated connection at the incoming power supply wire. Poor wire connections can degrade over time and cause the connection to overheat. Customers are encouraged to provide additional information ... (More)
    • REPORT
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    • 10/28/2019
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    • 20190916-1EF0D-2147377661
    Incident Description: On August 29th 2019, after my 13 year old daughter finished Broiling some nachos, and turned off our Bosch Double oven. Before closing the door, she heard a pop, and notice a 3" high flame that was growing inside upper part of the oven, be hind the display ... (More)
    Business Comments:
    (10/24/2019) BSH is currently in contact with the consumer to resolve this issue. Customers are encouraged to contact Bosch Customer Service to schedule a repair visit by calling 1-800-944-2904.
    • REPORT
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    • 9/18/2019
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    • 20190827-059C3-2147378055
    Incident Description: I went to turn on my Bosch Dishwasher and discovered that the ON/OFF button was not functional. I disassembled the the power cord junction box and discovered that the power lines connecting the dishwasher were burnt through. This incident could have started ... (More)
    Business Comments:
    (9/13/2019) Based on the photo, the issue that led to the overheating condition was caused by a high resistance connection between the terminal block and the stranded wire from an unapproved aftermarket extension cord, rather than the recommended 14awg solid conductor. ... (More)
    • REPORT
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    • 9/17/2019
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    • 20190823-0DF63-2147378113
    Incident Description: Bosch dishwasher caught fire during use. Looked like it began inside the junction box were the power cord goes into the dishwasher. Burnt connectors and insulation, melted plastic. Model SHX46A05UC SN FD8302 00970
    Business Comments:
    (9/11/2019) A service visit was completed and the technician found that the wire connections were loose at the terminal block. Poor wire nut connections can degrade over time and cause the connection to overheat. Customers are encouraged to provide additional information ... (More)
    • REPORT
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    • 8/28/2019
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    • 20190731-C7A42-2147379540
    Incident Description: White and black wire connectors on Bosch dishwasher (SHP65TTL5UC/07, SN FD960600421) junction box failed (black fitting showed signs of melting). I had previously been sent recall notices, but was told my model number fell outside of the recall.
    Business Comments:
    (8/30/2019) The issue described in this report is not similar to the issue that led to the recent recall of certain Bosch dishwasher models. The incident described in this complaint relates to overheating at the incoming power supply wire connections, which are contained ... (More)
    • REPORT
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    • 8/28/2019
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    • 20190801-E4DF0-2147379532
    Incident Description: On 7/25/2019 my Bosch Dishwasher stopped working. The week prior to the dishwasher stopping, we smelled a burning odor every time we ran the dishwasher. At the time we thought it was something inside the dishwasher. However, after checking various things I ... (More)
    Business Comments:
    (8/30/2019) BSH does not have any record of the Consumer contacting Customer Support regarding this incident or any previous incidents at this time. BSH takes product safety issues very seriously, and customers are encouraged to contact Customer Service to schedule a ... (More)
    • REPORT
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    • 7/30/2019
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    • 20190604-A9F66-2147380598
    Incident Description: My Bosch dishwasher stopped working this past week. I called Bosch and my unit was not part of their recall. My model # is SHX7PT55UC/07 and FD9507 - they said it was out of range. I had their recommended appliance company come and do a repair today and sure ... (More)

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