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    • REPORT
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    • 4/13/2017
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    • 20161216-AD87B-1615022
    Incident Description: My wife and I purchased a Iarge set of Belgique cookware at Macy’s on 1/30/2010. The cookware's identification number is 636189980453. The purchase price was $84.99. Our receipt indicates that there was a Total Savings of $168.00, but we are unaware what that ... (More)
    • REPORT
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    • 9/24/2013
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    • 20130902-060CD-2147452455
    Incident Description: product; Belgique 12" skillet with silicone handle 30889, i have had this pan for over a year. i just used it again as usual. this time i grabbed the handle and burned my hand it was SO HOT. this has never happened before. my hand is scalded. i went on the ... (More)
    Business Comments:
    (9/12/2013) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
    • REPORT
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    • 7/6/2012
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    • 20120613-FE7BF-2147466638
    Incident Description: My wife and I got a gift certificate for Macy's as a wedding gift. Sometime late 2010 or early 2011 we use the certificate to purchase a set of Belgique cookware. When we purchased the set we had a bit of money left over and got the 2 pack set of Hard ... (More)
    Business Comments:
    (6/22/2012) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
    • REPORT
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    • 6/20/2012
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    • 20120529-5DFB5-2147467173
    Incident Description: Several years ago I purchased a Belgique silicone frypan with stainless handle with a rubber grip. I have used this for years as my favorite pan. Nothing sticks and the heat is very even. All of a sudden last week, I almost got a severe burn on my hand as I ... (More)
    Business Comments:
    (6/8/2012) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
    • REPORT
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    • 4/2/2012
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    • 20120311-095C9-2147469368
    Incident Description: Numerous times i have used my Belgique Hard anodized w/silicon handle 30899 pan and other ones from this line and have gotten burns on my hands but not too severe but enough to make me throw the pan down. My fiance has picked up the hot pan burned her hand ... (More)
    Business Comments:
    (3/22/2012) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
    • REPORT
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    • 2/23/2012
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    • 20120201-8F6FE-2147470737
    Incident Description: Handles on Belgique "Tools of the Trade" frying pans heat up and burn the cooks hand. I have to remember to use an oven mitt when cooking on the stove top. We have a gas stove but even on low temps the handle gets very hot (think blisters).
    Business Comments:
    (2/15/2012) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
    • REPORT
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    • 4/25/2011
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    • 20110403-2CEB3-2147480589
    Incident Description: Belgique anodized cookware w/silicone handles - the handles get extremely hot after several weeks of use
    Business Comments:
    (1/24/2012) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
    • REPORT
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    • 4/21/2011
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    • 20110331-CD61C-2147480694
    Incident Description: I received a set of 2 non-stick frying pans as a gift around March 2010, purchased from Macy's. The manufacturer is Belgique and unfortunately I do not have the SKU. When using these pans as intended, on the stove top, the handles sometimes heat up and become ... (More)
    Business Comments:
    (1/24/2012) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
    • REPORT
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    • 4/6/2011
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    • 20110314-B52FE-2147481469
    Incident Description: I purchased a 3 piece set of Belgique Skillet Cookware from Macy's. The 8", 10", and 12" pieces are designed with a rubber like insert embedded in the underside of each handle. I asumed that the rubber was there to prevent your hand from slipping when the pan ... (More)
    Business Comments:
    (1/24/2012) Macy's takes product safety very seriously and investigates all reports. We encourage our customers to contact us with any questions, concerns, or additional information at productsafety@macys.com.
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