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    • RECALL
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    • 11/14/2019
    This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, ...
    • REPORT
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    • 12/31/2019
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    • 20191113-6DFF6-2147376590
    Incident Description: Wife went to use the Bosh Dishwasher on the afternoon 11/12/2019. It had run Monday night to completion that we could tell. On that Tuesday afternoon my wife noticed that the water was pooled in bottom of the dishwasher and that the control panel was dark. I ... (More)
    Business Comments:
    (1/9/2020) The incident described in this complaint relates to overheating at the incoming power supply wire connections, which are contained within the electrical enclosure. BSH takes product safety issues very seriously, and customers are encouraged to contact ... (More)
    • REPORT
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    • 12/4/2019
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    • 20191101-00021-2147376817
    Incident Description: Dishwasher Power cord caught fire
    Business Comments:
    (12/5/2019) The dishwasher in this report is one of those recalled on October 1, 2015 and announced in CPSC’s press release, (# 16-003), and the issue is that which the recall was done to preclude. The matter is being handled in the normal recall process. Customers are ... (More)
    • REPORT
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    • 11/26/2019
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    • 20191015-16DFD-2147377150
    Incident Description: Bosch Dishwasher Model #SHX68T55UC/02 Our dishwasher model in on the recall list but our particular serial number (FD9601) is not. The power cord overheated, nearly causing a fire in my house. When the dishwasher stopped working, I opened the power cord box ... (More)
    Business Comments:
    (12/5/2019) A service visit was scheduled and found the issue occurred within the electrical enclosure at the incoming power wire connection that is made by the installer. A repair was completed and this issue has been resolved. BSH Home Appliances Corporation takes ... (More)
    • REPORT
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    • 12/31/2019
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    • 20191111-4EB92-2147376627
    Incident Description: Danger when opening 2019 Bosch 800 series single wall oven. When opening door at higher temperatures sends a blast if burning air and steam into face. Three different people in household experienced this independently. Did not happen with our previous Bosch ... (More)
    Business Comments:
    (1/9/2020) BSH was not contacted about this incident, and is unable to contact the consumer to schedule a diagnosis of the product. BSH takes product safety issues very seriously. Customers are encouraged to provide additional information about incidents to Customer ... (More)
    • REPORT
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    • 1/1/2020
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    • 20191111-EC57F-2147376634
    Incident Description: Dishwasher was running a normal cycle when a hot plastic smell was noticed followed by abnormal sounds similar to using an ice dispenser. Following shortly was a bright flash that was visible down a hallway and in a separate room. An inspection of what was ... (More)
    Business Comments:
    (1/9/2020) The dishwasher in this report is one of those recalled in 2009 (CPSC Release #09-100). BSH takes product safety issues very seriously. Customers are encouraged to visit our website at http://www.bosch-home.com/us/service/safety-notices to determine if your ... (More)
    • REPORT
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    • 1/10/2020
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    • 20191202-0EE2E-2147376236
    Incident Description: Bosch Dishwasher power cord caught on fire. This model dishwasher is NOT covered under the recall. The model number is SHEM63W55N/10.
    Business Comments:
    (1/9/2020) The issue described in this report relates to overheating of the incoming power wire connection that is made inside the junction box by the installer. A loose or improper connection can cause the power wire connection to overheat. A service repair visit was ... (More)
    • REPORT
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    • 2/12/2019
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    • 20181217-A38DF-2147383722
    Incident Description: 1) We were baking cookies in the double oven. 2) The oven had shown a couple of errors that am. They resolved by turning on and off the breakers 3) The top and bottom ovens were both set to 325. The top oven took a long time to come to temp. The bottom oven ... (More)
    Business Comments:
    (2/13/2019) A service visit was completed and the technician found the oven to be functioning properly. In the event an excessive temperature is detected within the oven, the door will lock automatically. The fire was contained within the oven, preventing the risk of a ... (More)
    • REPORT
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    • 2/26/2019
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    • 20181118-423F9-2147384286
    Incident Description: We had turned on our dishwasher after Sunday morning breakfast. Near lunch time, the dishwasher had stopped running, and we thought it had completed the cycle. There were no panel lights, and the basin inside was still full of water. I checked and found that ... (More)
    Business Comments:
    (2/14/2019) A service visit was completed and found that the wire connections were loose at the terminal block. The issue was remedied and has been resolved with the consumer. The issue described in this report is not similar to the issue that led to the recent recall of ... (More)
    • REPORT
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    • 2/21/2019
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    • 20181203-28218-2147383994
    Incident Description: Dishwasher stopped working. In the course of trouble shooting power cord was unplugged and replugged back in. Shower of sparks emitted causing a fire. Cord quickly pulled out. Outlet and plug/cord charred.
    Business Comments:
    (2/13/2019) The power cord involved in this complaint is an after-market power cord that was not supplied with the dishwasher. Customers are encouraged to provide additional information about incidents to Bosch Customer Service by calling 1-800-578-6890.

CPSC does not guarantee the accuracy, completeness, or adequacy of the contents of the Publicly Available Consumer Product Safety Information Database on SaferProducts.gov, particularly with respect to information submitted by people outside of CPSC.