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    • RECALL
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    • 11/14/2019
    This recall involves 1,000-watt countertop convection microwave ovens manufactured under the Kenmore Elite brand name on April 27, 2017. This manufacturing date of the recalled microwave ovens is identifiable by the first six digits of their serial numbers, ...
    • REPORT
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    • 1/1/2020
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    • 20191111-EC57F-2147376634
    Incident Description: Dishwasher was running a normal cycle when a hot plastic smell was noticed followed by abnormal sounds similar to using an ice dispenser. Following shortly was a bright flash that was visible down a hallway and in a separate room. An inspection of what was ... (More)
    Business Comments:
    (1/9/2020) The dishwasher in this report is one of those recalled in 2009 (CPSC Release #09-100). BSH takes product safety issues very seriously. Customers are encouraged to visit our website at http://www.bosch-home.com/us/service/safety-notices to determine if your ... (More)
    • REPORT
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    • 12/31/2019
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    • 20191111-4EB92-2147376627
    Incident Description: Danger when opening 2019 Bosch 800 series single wall oven. When opening door at higher temperatures sends a blast if burning air and steam into face. Three different people in household experienced this independently. Did not happen with our previous Bosch ... (More)
    Business Comments:
    (1/9/2020) BSH was not contacted about this incident, and is unable to contact the consumer to schedule a diagnosis of the product. BSH takes product safety issues very seriously. Customers are encouraged to provide additional information about incidents to Customer ... (More)
    • REPORT
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    • 12/4/2019
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    • 20191101-00021-2147376817
    Incident Description: Dishwasher Power cord caught fire
    Business Comments:
    (12/5/2019) The dishwasher in this report is one of those recalled on October 1, 2015 and announced in CPSC’s press release, (# 16-003), and the issue is that which the recall was done to preclude. The matter is being handled in the normal recall process. Customers are ... (More)
    • REPORT
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    • 10/28/2019
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    • 20190916-1EF0D-2147377661
    Incident Description: On August 29th 2019, after my 13 year old daughter finished Broiling some nachos, and turned off our Bosch Double oven. Before closing the door, she heard a pop, and notice a 3" high flame that was growing inside upper part of the oven, be hind the display ... (More)
    Business Comments:
    (10/24/2019) BSH is currently in contact with the consumer to resolve this issue. Customers are encouraged to contact Bosch Customer Service to schedule a repair visit by calling 1-800-944-2904.
    • REPORT
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    • 9/17/2019
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    • 20190823-0DF63-2147378113
    Incident Description: Bosch dishwasher caught fire during use. Looked like it began inside the junction box were the power cord goes into the dishwasher. Burnt connectors and insulation, melted plastic. Model SHX46A05UC SN FD8302 00970
    Business Comments:
    (9/11/2019) A service visit was completed and the technician found that the wire connections were loose at the terminal block. Poor wire nut connections can degrade over time and cause the connection to overheat. Customers are encouraged to provide additional information ... (More)
    • REPORT
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    • 8/28/2019
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    • 20190731-C7A42-2147379540
    Incident Description: White and black wire connectors on Bosch dishwasher (SHP65TTL5UC/07, SN FD960600421) junction box failed (black fitting showed signs of melting). I had previously been sent recall notices, but was told my model number fell outside of the recall.
    Business Comments:
    (8/30/2019) The issue described in this report is not similar to the issue that led to the recent recall of certain Bosch dishwasher models. The incident described in this complaint relates to overheating at the incoming power supply wire connections, which are contained ... (More)
    • REPORT
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    • 7/24/2019
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    • 20190605-EF34B-1878676
    Incident Description: (06/03/2019) The consumer stated that he heard two loud noises. He went to check and discovered that the noises came from the dishwasher which was not in use at the time. When he opened the door to see what happened, the door was so heavy that it fell on the ... (More)
    • REPORT
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    • 2/28/2019
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    • 20190128-8126E-2147383049
    Incident Description: Dishwasher power cord overheated and burnt out under normal use
    Business Comments:
    (3/6/2019) The incident described in this complaint relates to overheating of the incoming power supply wire connections. The power wire connection made by the installer is contained within the electrical enclosure that is attached to the power cord. A service visit was ... (More)
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